The hotel's noise factor is terrible. We stayed on a Saturday night on the 6th floor. They have two night clubs, upstairs and basement. Loud music is heard from the room - ear plugs barely did anything. Very frustrating. Also, the doors to the bathroom slide open and bang to stop, so you hear people doing that all night - very thin walls are not good. We won'€™t EVER stay there again. Miserable and payed a lot! Their high end and impressive service is to mask what you are going to endure overnight. Not worth it.

Liked: Friendly service.
Disliked: Very noisy - loud music.

N/A

Liked: great hotel overall
Disliked: N/A

nice enough but not nice...

Liked: great location
Disliked: considering it’s a 5* hotel and not cheap, it was pretty average

Exceptional

Exceptional

Exceptional

Very good

Exceptional

Liked: Great location, staff were friendly and professional.
Disliked: Toilet still had previous occupants marks under the seat. I try to make sure the hotel I select does not have a bath shower as I'm not a fan of. But somehow, I ended up with one even though the original selection didn't, and the photos showed a shower.

Great city hotel

Liked: Great location. amazing steak house on site. good vibe. rooftop bar and pool were amazing
Disliked: some rooms are loud. you can hear the club next door or noise from the street

Large comfy modern rooms, with...

Liked: I stayed a couple of nights at the Andaz in SD, the room was large, bathroom was clean, the bed were really comfy and huge, plus the staff were great and informative. I didn't have breakfast at the hotel but there are some great places close by to grab coffee with good healthy breakfast choices. I requested a quiet room, so I didn't have a room that faced the road, whilst the view wasn't amazing, I had a good night's sleep w/ no disturbances.
Disliked: This hotel is probably a little tired and needs a bit of TLC in places - just general wear and tear issues. However, my main issue is no fault of the hotel and has more to do with the location and the homeless population in SD which is on its doorstep. As a woman travelling alone, I did not feel safe in this area, esp' in the evening. And if I were to visit again, I wouldn't opt to stay here.