Name: AmericInn by Wyndham St. Cloud MN I-94
Address: 4385 Clearwater Road, Saint Cloud, MN
Telephone: (888) 420-1676

Bad

Bad experience

Disliked: Dirty broke down not cared for motel no working hot tub very disappointing . Uncomfortable beds linens were gross and super wrinkly. No base boards anywhere in the bathroom they were all torn off the walls...floors were nasty dirty everywhere

Passable

Disliked: There was no trim and exposed nails on the wall and holes in the blanket. Hot tub was broken

Superb

Liked: Great location
Disliked: Kitchen was not replenished well

Great but would have preferred...

Liked: It had a great continental breakfast!
Disliked: The hot tub was broken :( I was here last year and it was also broken then..

Not really worth the $130...

Liked: Location wasn't bad.
Disliked: Check in is at 3, had to wait until 330 due to staff taking 30 minute lunch break. Only 1 key card worked and then that one stopped working and had to have it replaced. Our room had duct tape all over the floor. Staff was also very hard to find for anything ( pretty sure only 1 person was on shift the whole time).

Very cheap

Liked: Not much
Disliked: Dirty, hot tub broken, breakfast was hard

Passable

Exceptional

Worst hotel and customer service...

Disliked: Jet tub room that was reserved was flooded and unavailable. Hot tub in pool area was empty and non functional. Pool was cloudy and dirty. Carpets were filthy and had holes. Breakfast was not edible. Bagels were rock hard. Yogurt was expired. Cancelled 2nd night. Manager promised he would approve refund for the canceled night but did not refund me. When I contacted corporate, they also contacted the manager. He claimed that he did refund me but when asked to email proof, he claimed he could not access a computer to do so until the following week. All follow up calls and emails went ignored. Promises of return calls with no follow through. Requests to call back later and still no response. Corporate had the same experience. Continuously sent in circles until I finally gave up. I will never stay at an AmericInn hotel again and I will never book through booking.com again as this just gave the hotel another excuse to shift the blame elsewhere and send me in circles.