Americas Best Value Inn & Suites Houston Downtown

Passable

SO SO SO DIRTY good...

Liked: so close to downtown
Disliked: DIRTY SO DIRTY shart on curtains

Exceptional

America Best is not.

Liked: Location.
Disliked: When we checked in, the room was dirty, and the shower valve did not work. In the second room, the toilet seat was broken and could not turn on the TV.

Its was an alright stay...

Liked: I like the fact that there was a convenience store next door. Mcds and whata were like 5 minutes away. And 13 minutes away from our destination.A/C was perfect. Blinds covered our room
Disliked: The entry needs a label; google maps took longer to advice where it was and we passed the entry twice. noise level was mid at night but bad after 7am. The tile was cracking on several areas and the bathtub was super slippery. Only 1 toilet paper roll was in our room for 4 people.

Passable

Liked: Location was good, room to improve on breakfast
Disliked: lack of breakfast

Never again

Disliked: Dirty, bad smelling inside the room and noisy!

Poor

Liked: Close to the freeway.
Disliked: The tub needed unclogging, they need to have their cleaning staff to do a more thorough job of cleaning before their guests arrive. The room still has the aroma of smoke, even though I requested a non-smoking room. Put some air freshener in the room. I shouldn't have to ask for the WiFi password, they should have just written it on the greeting card. The TV should have been ready to play when I clicked the remote, instead I had to go through the settings, it's not my job to be my own tech support to make the TV work. My main issue with the hotel is: they need to hire friendly staff that greets the customer with a smile when the customer is checking in, they don't look like they are happy to work there.

Very good