Americas Best Value Inn & Suites Houston Downtown

Never again

Disliked: Dirty, bad smelling inside the room and noisy!

Poor

Liked: Close to the freeway.
Disliked: The tub needed unclogging, they need to have their cleaning staff to do a more thorough job of cleaning before their guests arrive. The room still has the aroma of smoke, even though I requested a non-smoking room. Put some air freshener in the room. I shouldn't have to ask for the WiFi password, they should have just written it on the greeting card. The TV should have been ready to play when I clicked the remote, instead I had to go through the settings, it's not my job to be my own tech support to make the TV work. My main issue with the hotel is: they need to hire friendly staff that greets the customer with a smile when the customer is checking in, they don't look like they are happy to work there.

Very good

Bad

Liked: Very dirty didn’t even stay there and I still got charged

Passable

Decent Stay

Liked: I disliked the bathroom door being broken and the TV not responding to the controller. I do like how comfy the room is and the bath was nice to shower in.

Overnight near downtown Houston

Liked: Location is good for events downtown. I found a fun Vietnamese & beer bar restaurant near by.
Disliked: The "breakfast" was below standard. Only kids cereal is available, the waffle mix was separated, Check out time is 11:45am. I had to talk to the manager Saturday morning to get an extra 15 minutes. I had asked for this Fri night, but the staff was not authorized to give it.

Very good

for my simple overnight stay...

Liked: Didn't see any breakfast or even coffee when i checked out about 645am
Disliked: saw maintenance items that needed attention......