SureStay Hotel by Best Western Phoenix Downtown Guest Reviews
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|1.1 miles from Phoenix centre|
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Jennifer, Tucson, visiting Comerica Theatre Tue, 23 April 2013
We were pleasantly surprised at how nice the room was. It was also very close to the venue (Comerica Theatre). :)
Liked: Really nicely remodeled.
Audrey, Albuquerque Sat, 15 December 2012
I was very pleased with my stay at America's Best Value Inn - very close to Comerica Theater and the staff was very friendly, and the rooms were clean and comfortable.
Liked: Friendly staff and clean rooms.
Carolina, El Paso TX Mon, 16 July 2012
Liked: Staff very friendly and room was a good price.
Disliked: Door handle needed repair.
Anonymous Mon, 14 October 2019
Debbie Mon, 14 October 2019
Fabulous price for a hotel...
Liked: The management and staff were extremely friendly an helpful. Room clean and bed comfortable. Lovely outdoor area to sit and have a complimentary coffee.
John Fri, 11 October 2019
Liked: Handy location only 7 mins from light rail station & downtown. Friendly staff good basic breakfast
Luz Fri, 11 October 2019
Liked: The staff was friendly. The location great.
Disliked: The bed needs to be replaced- it was not comfortable. There was noise that bled through the walls from the ac motor all the way to the ? neighbors? party... that was so uncool.
Hubbard Wed, 9 October 2019
I will never hesitate to...
Liked: In my book, there is no better compliment than repeat business, I've stayed there twice and look forward towards doing it again. And my buddy at the front desk always takes good care me, and oh yeah, the breakfast - yup free breakfast, - was great too.
Disliked: Absolutely nothing, it really was ALL GOOD!!!
Linda Wed, 9 October 2019
Clean & Comfortable. Met our...
Liked: I loved that there was no carpet. The towells were softer thsn some. Had a great breakfast.
Staff is very friendly & accomodating.
Also, beautiful tile shower.
Disliked: Didn't like that there are no safety bars in shower or place to put soap,shampoo, etc Also no towell racks.
Stephanie Wed, 9 October 2019
Yuridia Tue, 8 October 2019
Anthony Mon, 7 October 2019
Liked: Hotel location was perfect for the intent of my stay. There was two locations to walk to to get some food and a beer, and the hotel was about a 15 minute walk from Talking Stick arena. the gentleman that was always at the front desk was very helpful and knowledable of the area.
Disliked: The toilet in my room (207) rocked back and forth, the shower had nowhere to put your soap besides placing it on the floor. the WiFi was not that good, it was slow. The biggest thing was that the door handle broke duiring my stay and in order to get in the room I had to have the front desk open the door with their key. I wish the hotel paid a little closer attentionto who parked there. I was watching people come into the parking lot park thier cars and then leave. taking away parking spots for the paying guests.
Pablozzz Mon, 7 October 2019
Liked: Friendly staff, quick check in and parking available. Walking distance from downtown Phoenix. Large, clean room with fridge, TV, WIFI and bathroom. Rooms are a little old fashioned I think I would describe as kitsch. Very simple breakfast provided.