Americana Inn

My reservation called for 2 double beds-and a private bathroom for 2 nights. When I checked in I had a single bed for 3 people and no bathroom! Dan the front desk manager was of absolutely NO HELP! The person in the evening was nicer. He helped us, after paying an extra $100.00 and got us 3 single beds with a shared bathroom. Room was on the 2nd floor - so noisy from the street! Then Dan in the morning, 7 a.m. to be exact, woke us up telling us that we had to check out because his customers were there to checkin, at 7a.m.! Check out is 12 noon! So so inconsiderate! Never will I stay again or recommend this place. Service from the staff was indifferent and non caring. Never, never, never! We found a 4 star hotel for the same price and moved after 1 night of a horrific stay!

Liked: Nothing!
Disliked: The staff Dan, front desk manager, woke us up at 7 a.m. knocking on oir door! He told us that the new guests were there and that the hotel needed our room! Check out was 12 noon! Waking us up was TOTALLY UNCALLED FOR!

In garment district, 5 blocks from Empire State building; easy walk to Broadway; good deli just across the street.

Liked: Cheap.
Disliked: Very warm - no control in room of heat; shared bathroom down hall.

An absolute paradise ❤️

Liked: The Wayfinder Hotel in Hawaii is an absolute paradise. From the moment we arrived, we were captivated by the lush tropical surroundings, and the property's design perfectly complements its natural beauty. The accommodations are spacious, comfortable, and beautifully decorated, providing a true sense of relaxation.What truly sets the Wayfinder Hotel apart, though, is the exceptional service. The staff goes above and beyond to ensure every guest's needs are met, and their warm hospitality is a reflection of the Aloha spirit. Whether it's the helpful concierge, the friendly housekeeping team, or the attentive restaurant staff, everyone contributes to a top-tier experience.The hotel's amenities are equally impressive, with a stunning pool area, delicious on-site dining options, and a fantastic location that offers easy access to the island's attractions. Our stay at the Wayfinder Hotel was an absolute dream, and we can't wait to return to this slice of Hawaiian paradise. It's the perfect blend of luxury, nature, and the true spirit of hospitality!!!!
Disliked: All perfect!!!!!

Bad

Exceptional

Superb

Loved the Hotel they relocated us to.

Disliked: We were not able to stay there. Was notified 3 days prior to our arrival they were SHUT DOWN due to housing immigrants! Will NOT EVER book that hotel again. They did make arrangements for us to stay at their sister hotel around the corner. Was a much needed upgrade.

Loved the Hotel they relocated...

Disliked: We were not able to stay there. Was notified 3 days prior to our arrival they were SHUT DOWN due to housing immigrants! Will NOT EVER book that hotel again. They did make arrangements for us to stay at their “ sister” hotel around the corner. Was a much needed upgrade.

Good

Good

Good