Aloft New York Chelsea Guest Reviews
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Write a review
Monika Thu, 31 July 2025
Very good
Liked: It is was very clean, the staff was always helpfull, I had a broken toilet and they fixed it immediately after I reported it, the location is also good, close to the high line and madison sq garden stadium, super easy to reach from the airport, the hotel was on a street with many plant and flower shops
Disliked: My toilet broke, but they fixed it immediately after reporting, also they ask for a security deposit + preauthorisation and at the end they charge you the sum you are supposed to pay, in my cause they charged me around $800-900 extra and it took almost two weeks to get it back, security deposits are common in the us but they are usually $200-300 in other places and I always got my money back in 3days or so, so just be ready for this. Otherwise everything was fine.
Brianna Thu, 31 July 2025
Great location, clean hotel, friendly...
Liked: Location and cleanliness.
Disliked: A bit pricey and experienced miscommunication between booking.com and the hotel in terms of payment.
Nihal Thu, 31 July 2025
Superb
Jakob Tue, 29 July 2025
Exceptional
Pedro Tue, 29 July 2025
Very good
Sarah Tue, 29 July 2025
Superb
Liked: Modern but comfortable, 24hour desk staff, very comfortable beds, coffee machine in room, fast lifts
Heldi Mon, 28 July 2025
Superb
David Mon, 28 July 2025
Pleasant
Disliked: Water in the shower didn’t get hot.
David Mon, 28 July 2025
Exceptional
Liked: Perfect location, 5 mins from my meeting location on Saturday morning. Really comfortable bed and great sized room.
Disliked: Nothing, it was perfect.
Shannonpaige3 Sun, 27 July 2025
Superb