Aloft New Orleans Downtown Guest Reviews
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Victor, Houma
Room was not worth $196.00 for a 1 night stay. No windows in my hotel room. Carpet wasn't very clean. I came back to the hotel to get something I had forgotten and ended up falling asleep so my fiancée tried to come up to the room because she was wondering what happened to me. Well that didn't happen because the front desk employees for Aloft said that the room was in my name only, and since she didn't have a key and she didn't remember the room number, they did not allow her access to our room. They told her she could sleep on the side walk. So naturally my fiancée got offended and got highly upset and the cops were called and she was arrested and taken to Orleans Parish Prison and I woke up alone and had no clue what had happened until damn near check out time. The entire issue could have been solved and she could have been escorted to our room if the Aloft personnel would have simply taken a few minutes to go look at surveillance video of me and her checking into the hotel and entering our room together. As well as additional videos of me and her leaving and entering the hotel lobby together at least 3 more times in a 3 to 4 hour period! I'll never stay at an Aloft hotel in New Orleans or worldwide. And I'll definitely not be using ConcertHotels.com. Total waste of money and a show of complete disrespect and common sense on behalf of Aloft employees. Not to mention the additional $130.00 fine we had to pay thanks to the incompetent Aloft personnel on shift early Sunday morning!
Liked: Shower Size.
Disliked: Treatment of my fianceé!
Nicole, Lafayete, visiting Smoothie King Center
Liked: I can't wait to go again. Aloft is amazing.
Disliked: A/C needs to cool better.
Travante Mon, 7 July 2025
Exceptional
Travante Mon, 7 July 2025
Exceptional
Brandon Mon, 7 July 2025
Exceptional
Alison Sun, 6 July 2025
Very good
Laura Sat, 5 July 2025
I’d recommend to stay in...
Liked: The location, the room was huge and renovated.
Disliked: The hotel had to be renovated inside and the staff more kind.
Erica Fri, 4 July 2025
Poor
Liked: The location was great and the view from the room at night was beautiful.
Disliked: I booked this hotel specifically for the pool and I was not told ahead of time that the pool was closed. We found out when we got there to check in, so that was very upsetting. I would have booked a different hotel had I known that.
Anonymous Wed, 2 July 2025
Very good
Liked: We just passed by.Arrived late and left early, we didn't see much just slept and shower the bed was good
Disliked: Na
Whitney Tue, 1 July 2025
Very good
Liked: Great price
Disliked: Valet
Chu Tue, 1 July 2025
Great location
Liked: Large room and great location near French quarter and streetcar to garden district. Staff are lovely.
Disliked: -Could hear the lifts travelling up and down all day/all night. -The pool was really dirty. People smoking, drinking and eating in the pool, the water was super murky and not cleaned each day. -Hotel is super hectic on Saturday nights, fire alarm and very noisy neighbours.
Anonymous Mon, 30 June 2025
Great stay would book ad
Liked: Was waking distance to many attractions .
Disliked: Fire alarm was set off at 3 am had to evacuate building for 15-20 .