Aloft New Orleans Downtown Guest Reviews
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|< 0.1 miles from New Orleans centre|
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Nicole, Lafayete Wed, 15 July 2015
Liked: I can't wait to go again. Aloft is amazing.
Disliked: A/C needs to cool better.
Jonna Sun, 19 March 2017
Liked: We loved the size of the room, the modern decor, the location, and thecoffee was the best!
Disliked: Parking was not the best. When we arrived, all spaces were full infront of the facility and no valet was on site. I had to drive aroundin the rain to find a public lot which was $50 for 2 nights. I was nota happy camper.
Damianbonds10 Wed, 15 March 2017
Liked: The style and atmosphere of property.
Disliked: The management staff did not respect my privacy as well as not following up with front desk through the am tp pm shoft change. After already communicating with front desk multiple of times.
Andrea Mon, 6 March 2017
Liked: I was absolutely grateful to the staff! Particularly to the director of engineering! Despite the busy-ness of Mardi Gras season, he took the time to look for my lost wedding ring and found it!!! I was so grateful for this. In my mind, it really wasn't their problem that I lost the ring so I didn't think anyone would try that hard to help me find it. I woke early the next morning to a phone call from the front desk to inform me it had been found! Also, the staff at the bar was particularly entertaining too!!
Disliked: Our room stayed very hot for almost the entire time we were there. We had it looked at 2 times and even restarted both times. We were told that it kicks off periodically and we would have to turn it back on. This made for a very very hot room when we got back there every evening. even worse, we would wake up in a pool of sweat several times a night to turn it back on! I don't think this reflects the hotel as a whole though. It seemed to only be our room. The very last night was a bit cooler outside so it didn't bother us as much- otherwise I would have requested a room change.
Elise Mon, 13 February 2017
Disliked: Smelly, loud, and gross. Really overpriced for what you get.
Dw Mon, 13 February 2017
Liked: Walking distance to shopping,spa's and bourbon street. Nice clean modern room with a view. Very courteous staff inside and out. Valet guys were awesome!
Disliked: The alarm went off and we had to walk from the 14th floor using the stairs b/c elevator was not in use. Once we get downstairs we were told it was OK to go back up to rooms but we had to wait on elevator to be turned back on. Also the room a/c kept going in and out. One minute it would blow cool air next minute it seemed as if the heat was on blowing warm air. We kept it at 72 auto and even tried 70 auto but the night time for some reason was the worst. Just seemed as if the a/couple was shut off. Didn't sleep well and tried calling the front desk and theyou kept saying they will TRY to get it checked out but the 2 days we were there no one came to fix a/c! very disappointing for the price we paid to stay. It was my fiance 1st time visiting new orleans and we couldn't enjoy being cool in our own room!
Kylejroque Sun, 12 February 2017
Liked: Bedrooms were clean and cozy. Staff was very friendly and helpful. Hotel was walking distance to bourbon st and canal st
Andrew Sun, 12 February 2017
Liked: The modern designs and decor were what set this hotel at higher standards from the rest. Upon checking in I was warmly welcomed by the staff on duty. This has by far exceeded my expectations and will be the only hotel in the area I will stay in for any future plans.
Disliked: The beds were too comfy. We unfortunately overslept through breakfast.
Lytynnbolt Sun, 12 February 2017
Liked: Comfy cozy bed!
Delightfully modern décor!
Exceptional environmental awareness!
Disliked: tough texture towels
David Thu, 9 February 2017
Liked: Credits for going green
Disliked: Wifi not secure
Vanessa Wed, 8 February 2017
Liked: I loved the location and nice staff.
Disliked: The AC /HEATER wasn't working right. The room didn't have a tub just a standing shower.