Bad

My stay was far from...

Liked: Location was great, getting checked in was pretty fast.
Disliked: Tv didn't work in the first room, I had to wait until a shift change for a staff member to come upstairs and fix it. After the second day the air condition stopped working as well. They switched us to a new room and it wasn't clean. The bed looked as if somebody had just crawled out of it, a.c wasn't working in that room as well. Now we are switched for the 3rd time ... no wash cloths in this room or soap. We literally couldn't shower for three hours because we were waiting for wash cloths.

Pleasant

Liked: The king bed was very comfortable. The bathroom was a little tight but it had everything you need. Very modern style
Disliked: We never got fresh bath towels. Housekeeping didn't come any day of our visit. We were missing our tv remote and had to call the front desk a few times just to get them to send somebody to assist. It wasn't advertised for the room but I would have liked a mini fridge. Fitness center was advertised we were never told where it was. This was the worst of our stay.

Very good

Pleasant

Passable

Disliked: Not well kept, no clean linen, lack of employees

Exceptional

Great small hotel in the...

Liked: Great location right by the Fulton street subway, so you can get anywhere. Rooms are nice and clean and the staff were great and efficient
Disliked: Nothing

Garbage

Liked: The bliss shower products
Disliked: Small, smelly, no view, trash all in front of the hotel, flat pillows, stained mattress covers, hair in sheets, stained carpeting in hallways. I had to get my room switched 3 times and it was so bad they waived my early check in fee. Manager said someone would be up to change the sheets and no one ever came. Would never recommend and would never stay here again.