Aloft Manhattan Downtown - Financial District Guest Reviews
Write a review
|5.6 miles from New York City centre|
Write a review
Brenda Mon, 24 June 2019
Fabulous- thank you
Liked: Very comfy beds. Room size great for nyc
Disliked: Small bathroom needed hooks for wet towels and to hold toiletry bags. Could also use narrow shelf on back wall for toiletries, and hand towel holders near sink. Lots of empty wall space in bathroom that could maximize dtorage. Mirror in bedroom area would also be helpful
Laura Sat, 22 June 2019
Disliked: Very very small rooms, not much light at all
Eleanor Sat, 22 June 2019
Anonymous Mon, 17 June 2019
super tiny room but clean,...
Liked: there is only vegetarian selection for the meal - the other ones look delicious, but are pre-made with meat. would be great to have a different selection other than plain greek yogurt with berries would be wonderful.
butler.com is a fantastic strategic partnership - great choice by the hotel to offer this service to guests.
front desk staff Michalina was attentive, polite and very helpful (gave me directions, called a cab, was such a sweetheart)
Disliked: $500 for a tiny, tiny room is crazy - but, suppose this is the NYC market had a scary "cab" ride from penn train station to the hotel. would be helpful if the hotel would post FAQs about average cost for cab transportation from common places in NYC.
Janinasgot Sun, 16 June 2019
I had a good stay,...
Liked: I liked the fact that it was a five minute walk from job at the World Trade Ctr
Disliked: The only thing I didn?t like was that the room was very compact. It would have been better if there was a lounge chair in the room and a fridge.
Gregory Thu, 13 June 2019
Christina Tue, 4 June 2019
I?ve had better experiences.
Disliked: I was very disappointed with the staff. I wasn?t greeted when I walked in, upon checking in I was told my total for the night after taxes/fees & incidentals would be $150 for my 1 night stay. When I check my bank account I notice the $128 transaction for the night that I had already anticipated. However there was an additional charge of $150 for incidentals. This was not specified to me when I checked in and it cut into the funds I had available to enjoy my night. All I could So was grab a quick bite to eat and return. This inconvenienced my stay and I was highly irritated about it. I called front desk to let them know what had happened and all I got was a nonchalant ?sorry for the inconvenience.? Then when I went to check out today, the girl at the front desk was on the phone and I waited about 5mnts for her to get off. Not once did she say hello or I?ll be right with you. The location is amazing, the hotel is lovely but my experience with the staff and the extremely high incidental charge & lack of proper communication of it really did effect my stay. I was not able to enjoy the city as I planned.
Kathleen Sun, 2 June 2019
Liked: The hotel was in a great location.
Disliked: Staff were not very helpful everything seemed too much trouble. The bathroom wasn?t clean.
Ru Sat, 1 June 2019
Great location, not a 4...
Anonymous Fri, 31 May 2019
Liked: The room was clean, the bathroom and thinga were quite nice. Had a mini fridge but not cold enough. The view was great since your surrounded by all tall buildings so enjoy looking unto the offices around you.
Disliked: The stay overall was good but the only part I didn't like was the fact that they had a hidden accidental fee of $150. It was not written anywhere when I booked. I nornally paid in cash but luckily I had enough in my card that day. Takes 5 to 7 business days for your money to return.