Okay

Pleasant

Liked: Location was nice. Elevators were fast (compared to other hotels). Bed was comfy.
Disliked: Housekeeping never once cleaned the bathroom. I stayed for 2 weeks and after using the bathroom for 2 weeks, things start to smell. Toilet wasn?t cleaned once and it was super smelly. There were also times housekeeping didn?t take our trash or towels. That was very disappointing, especially for the length of time i was at the hotel and the price I paid for it. I also didn?t care much for the view, but that?s not a dealbreaker for me.

Overall, highly enjoyed my time...

Liked: The staff was very friendly & always helpful. I felt safe, even though I was travelling alone. The room was always clean & they paid a lot of attention to detail. The gym was also very accessible & clean.
Disliked: The aircon was very loud & even after turning it off, the fan would stay on. Hence, there was no way of having silence in the room. Also, the location of the gym could have been chosen better. It was situated in the basement, with no view. In addition, as a woman, working out alone in the early mornings before work in the basement, I felt slightly unsafe. This is because, anyone could have reached the basement, resident or not

Great hotel, great location and...

Liked: I am based in the UK and often have to work in my company's New York office which is by the World Trade Center. I have chosen this hotel twice now because of the location (2 mins walk from the WTC) and value for money. It is 'no frills' but is very clean and comfortable with friendly staff. Rooms have a desk, free wifi, coffee machine and ensuite which is perfect for business travellers. Food offering is basic (there is a snack bar in the lobby) but there are lots of lovely breakfast places and gastro pubs nearby.
Disliked: The shower in my room was a bit lukewarm some mornings, even on the highest setting. Other mornings it was fine.

Exceptional

Pleasant hotel and nice staff....

Liked: I liked the price and location of the hotel
Disliked: The beds and pillows we're not comfortable at all and should be replaced asap. Housekeeping needs to dust the cabinets and shelves.

Exceptional

Liked: I love the location....this is my go to hotel I live in PA and commute to work and sometimes stay down on the weekends and I always check this hotel first

Exceptional

Exceptional

Liked: Location, professionalism of front desk staff. Very comfortable room. I?ve been a guest here before and I will absolutely come back!