Aloft Detroit at The David Whitney, Detroit

I really enjoyed my stay at the Aloft Hotel in Detoit! The workers at the Service Desk were very helpful, and courteous. I would love to come back and stay again. Until then, keep up the good work at this amazing hotel.

Liked: Very nice hotel!

Looked for a Starwood experience and left feeling like I should have booked a Comfort Inn. Keyless technology not working - it will make a light come on but will not unlock door!

Liked: Close to Fillmore!
Disliked: Hotel is not ready for public yet! There are so many things just not acceptable. No food is a big problem, especially with no assistance in locating possible places! Wanted a massage but no one knew the downtown area - had to print out some documents. No internet connection on one computer and password needed for the other computer - however no one could assist! Someone came over after hearing my phone connecting with technical support supplies on the computer and got one computer connected. Finally got to print document and no ink! Left to return to the room and the key didn't work - had to return to the lobby to find at least three others with the same problem! Biggest issue beyond the cold was the inability to control lighting in restroom area. All lights on.

Exceptional

Superb

Exceptional

Enjoyed a beautiful evening stay...

Liked: The hotel was breathtaking and clean. The front door gentlemen was very kind and social and informative as well the gentlemen at the front desk as we checked in and the bartenders. The rooms were clean and elegant.
Disliked: The girls at the front desk the next morning were short/rude and did not uphold the classiness of the gentlemen the evening before or the rest of the hotel staff. Very good/ghetto mannerism attitude and speech.

Exceptional

Liked: Excellent location. Staff right from doorman, valet to front desk, all were very friendly, courteous and went out of their way to be helpful!

Not worth the money

Liked: Not much.
Disliked: Definitely not worth $328 a night. Didn't feel comfortable walking to any of the main attractions. The room was mediocre at best and staff was ok.