I really enjoyed my stay at the Aloft Hotel in Detoit! The workers at the Service Desk were very helpful, and courteous. I would love to come back and stay again. Until then, keep up the good work at this amazing hotel.

Liked: Very nice hotel!

Looked for a Starwood experience and left feeling like I should have booked a Comfort Inn. Keyless technology not working - it will make a light come on but will not unlock door!

Liked: Close to Fillmore!
Disliked: Hotel is not ready for public yet! There are so many things just not acceptable. No food is a big problem, especially with no assistance in locating possible places! Wanted a massage but no one knew the downtown area - had to print out some documents. No internet connection on one computer and password needed for the other computer - however no one could assist! Someone came over after hearing my phone connecting with technical support supplies on the computer and got one computer connected. Finally got to print document and no ink! Left to return to the room and the key didn't work - had to return to the lobby to find at least three others with the same problem! Biggest issue beyond the cold was the inability to control lighting in restroom area. All lights on.

Very good

My stay was great, staff...

Liked: Staff was incredible. Extremely helpful and polite
Disliked: If I had one complaint it would be that the shower was a little lacking in water pressure and the water itself took a very long time to heat up.

Excellent

Liked: The shower was fantastic. I love a comfortable clean HOT shower , and it was so clean . We was very satisfied and happy with our service . Front desk clerks and valet ladies was very nice as well

A great place to stay...

Liked: Its gorgeous. the amount of marble is absolutely amazing! The property is absolutely beautiful.
Disliked: I don?t have anything negative to say about the property at all. I enjoyed the interactions with all of the staff except for the young lady I saw around 3:00 the day I checked out. She must?ve been having a bad day but other than that the trip was an A+.

Excellent Location, Clean, Friendly Staff...

Liked: Location
Disliked: The lower floors can be a little noisy

Very good

The staff makes this place...

Liked: To say we were treated well is an understatement! The Staff @ the Aloft Detroit at The David Whitney is A+! Will, ?J? and Sasha in Valet are top notch! they make this Hotel the best place to stay in Detroit. I will always book here just because of those three individuals. Each one of them did small but above and beyond things for me and my 8 yr old son to make us feel so special! Bravo Aloft for having such great customer services throughout your amazing hotel staff! We randomly selected you here on Booking not knowing what to expect and because of those 3 individuals we will always stay with you.
Disliked: absolutely loved everything

Enjoyable Stay

Liked: The rooms were comfortable with great view of the city. Excellent aesthetics of the room.

Superb