Hotel David Whitney Autograph Collection, Detroit

I really enjoyed my stay at the Aloft Hotel in Detoit! The workers at the Service Desk were very helpful, and courteous. I would love to come back and stay again. Until then, keep up the good work at this amazing hotel.

Liked: Very nice hotel!

Looked for a Starwood experience and left feeling like I should have booked a Comfort Inn. Keyless technology not working - it will make a light come on but will not unlock door!

Liked: Close to Fillmore!
Disliked: Hotel is not ready for public yet! There are so many things just not acceptable. No food is a big problem, especially with no assistance in locating possible places! Wanted a massage but no one knew the downtown area - had to print out some documents. No internet connection on one computer and password needed for the other computer - however no one could assist! Someone came over after hearing my phone connecting with technical support supplies on the computer and got one computer connected. Finally got to print document and no ink! Left to return to the room and the key didn't work - had to return to the lobby to find at least three others with the same problem! Biggest issue beyond the cold was the inability to control lighting in restroom area. All lights on.

Exceptional

Exceeding all expectations

Liked: Staying at the hotel is not just functional or practical - it becomes part of the experience of being on holiday in Detroit. It is the kind of builing you'd want to visit or wander around in when exploring the city, so being able to stay there overnight as part of a city trip is just fantastic. And as a hotel it is top notch. The corner room I had was massive, with high ceilings, and very luxurious. Given that still larger rooms are available., I suspect it would be a great hotel for a family stay. The room was also very quiet - you see the city but do not hear it at all. Check in and check out were a breeze.It is centrally located and close to public transport, so perfect as a base to explore the city.
Disliked: Nothing.Breakfast is in the on-premises restaurant and per order, rather than included in the room price.