I really enjoyed my stay at the Aloft Hotel in Detoit! The workers at the Service Desk were very helpful, and courteous. I would love to come back and stay again. Until then, keep up the good work at this amazing hotel.

Liked: Very nice hotel!

Looked for a Starwood experience and left feeling like I should have booked a Comfort Inn. Keyless technology not working - it will make a light come on but will not unlock door!

Liked: Close to Fillmore!
Disliked: Hotel is not ready for public yet! There are so many things just not acceptable. No food is a big problem, especially with no assistance in locating possible places! Wanted a massage but no one knew the downtown area - had to print out some documents. No internet connection on one computer and password needed for the other computer - however no one could assist! Someone came over after hearing my phone connecting with technical support supplies on the computer and got one computer connected. Finally got to print document and no ink! Left to return to the room and the key didn't work - had to return to the lobby to find at least three others with the same problem! Biggest issue beyond the cold was the inability to control lighting in restroom area. All lights on.

Exceptional

Liked: Well appointed hotel. Great location for events around the area
Disliked: The attached bar/restaurant is very pricey for what you get. Non observant wait staff.

Disappointing

Liked: It was in fact a beautiful property.
Disliked: We checked into our room that totaled over $700 for ONE night and our sliding bathroom door was broken. They came up and looked at it and we didn’t find out until check out that they had to order a part for the sliding door. We had a group of people that couldn’t shut the BATHROOM DOOR to use the restroom or to shower and I was charged the full price nor was I given any sort of comp for the major inconvenience. I felt like that was something that could not be overlooked and needed a review.

July 13 stay

Liked: Great hotel, great proximity to ford field
Disliked: Everything was excellent

Superb

Just beautiful. Perfect location to...

Liked: It’s beautiful. Desmon at the front desk is very helpful and kind. Our room was perfect. The bed was so comfortable, I slept later than usual.

Enjoyed our stay at the...

Liked: Beautiful historical building and the closeness to the ballpark, the border, and freeways.
Disliked: There were not many choices of restaurants and bars around the hotel.

Exceptional

Overall is good

Liked: Rooms and location
Disliked: The restaurant

Exceptional

Liked: Very clean