Aloft Dallas Downtown Guest Reviews
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|0.6 miles from Dallas centre|
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Melinda S, Navasota Wed, 25 July 2012
The staff was very friendly and willing to help with whatever we needed. I just loved this hotel and look forward to staying in another Aloft in the future when I travel again. One thing for sure if I come to Dallas - this would be my first choice. The hotel was within walking distance of some great restaurants. There was a live band the first night of our stay - that was fun and the rooms were so quiet we could not hear anything that was happening in the lobby even when they were playing. I would stay here again and hope to do so again soon.
Liked: I loved this hotel! It was amazing, clean, quiet and just a beautiful place to stay with a fun young vibe to it.
Disliked: The refrigerator in our room did not keep drinks cool.
Alan Fri, 24 February 2017
Liked: The guy up front, can't recall his name, but he was really helpful and helped us with the processing of getting a room. Can't believe the price though, was really cheap for an awesome room. Will stay there again on my next visit to Dallas.
Disliked: Everything was good, nothing negative.
Jeff Mon, 20 February 2017
Liked: Everything was walking distance from hotel.
Disliked: There was people slamming doors cussing all night the last night I was their.
Tiezhi Thu, 16 February 2017
Liked: I like the room.
Disliked: When we arrived there in the night, I was informed that there is no room anymore even I did book a room. Receiption is nice, he arranged a taxi to take us to maryott in that night. The coming night, we was transferred back. Anyway, they solved the problem very faster and nice.
Dottie Fri, 10 February 2017
Disliked: There was a loooonnngggg wait for my room. Not enough staff for the turn over. You were charged for everything, including coffee.
Cathleen Thu, 9 February 2017
Liked: Nothing at all!
Disliked: Everything from the location, parking, overall atmosphere , room design! Total let down!
Ashlee Mon, 6 February 2017
Liked: The Modedrn industrial decor was pretty cool.
Disliked: No free breakfast
Antonio Fri, 3 February 2017
Liked: The atmosphere
Disliked: No restaurants inside
Keeping Tue, 31 January 2017
Liked: The staff is great the bartender is the biggest sweetheart! She knows how to treat guest. The gentleman that checked us in was very helpful and welcoming.
Disliked: The linen was awful honestly I enjoyed the experience and that it was different and neat great staff but as awful as the towels and face towels where I would never return very sad. Every towel in our room had stains and blackish grey look yellow stains and stuff left behind stuck in the towel, we asked for new ones to be brought up to us and nothing different. You have such a unique place invest in new towels! At the bar everyone talked about the place and the bartender had a lot of knowledge of the history of it everyone agreed it's a conversation piece don't let the linen ruin it for you. I guarantee it will my husband isn't a picky guy at all and he was grossed out.
Anonymous Mon, 30 January 2017
Liked: The staff were very friendly and helpful most of my stay. The location was perfect for both my business meetings and for exploring downtown to find places to eat.
Disliked: There was an issue on my bill with parking being double charged. After multiple conversations with different employees, I'm still working on making sure that I was not over charged, based on what amount is finally charged to my bank account, and have struggled to receive a folio that accurately reflects the total amount my stay was supposed to cost (which is why I'm waiting for the charge to go through my bank account so I can ensure I wasn't over charged). With travelling for work, like many of the other guests seemed to be doing, it's very important that charges are accurately reflected so that I don't have any trouble submitting for reimbursement.
Sammy Mon, 30 January 2017
Liked: Great service!
Disliked: Everything was up to par