Aloft Dallas Downtown

The hotel is amazing; beautifully decorated; comfortable; staff are sweet and approachable; outstanding service.

Liked: The bed was the best part; so clean and comfortable; will be staying there again really soon; amazing.
Disliked: No ice machine on the floor; had to go down stairs for ice.

The staff was very friendly and willing to help with whatever we needed. I just loved this hotel and look forward to staying in another Aloft in the future when I travel again. One thing for sure if I come to Dallas - this would be my first choice. The hotel was within walking distance of some great restaurants. There was a live band the first night of our stay - that was fun and the rooms were so quiet we could not hear anything that was happening in the lobby even when they were playing. I would stay here again and hope to do so again soon.

Liked: I loved this hotel! It was amazing, clean, quiet and just a beautiful place to stay with a fun young vibe to it.
Disliked: The refrigerator in our room did not keep drinks cool.

Passable

Liked: Staff was helpful and friendly.
Disliked: Rooms should be cleaned better and updated. Right above the bed there was a moldy vent that blew the mold out onto the ceiling, leaving a giant black/green spot… disgusting

Passable

Disappointing

Liked: When we got there they said that the payment for books had been declined very loudly I then showed her my booking confirmation and said we could show we paid she was ride
Disliked: There was no pool where where was supposed to be one.

Exceptional

Liked: Everything
Disliked: The restrooms didn't have doors.

Nice hotel, rude weekend staff

Liked: Great location in Downtown Dallas
Disliked: Overnight staff was really rude.

No what I was expecting

Liked: Close to convention center
Disliked: Pool was horrible, dirty, dead bird in it, and no sun at any time of day

Great staff, great amenities, great...

Liked: The comfort of the rooms. We love the decor. The staff is very friendly and and very helpful.
Disliked: Paying for the parking. It should be included in the price of the room,

Exceptional

Liked: Monteyo (spelling) was the best! He is a true City Guide. And, values Customer Service! My colleague loved him as well.Amazing room facing Reunion Tower. Worked on that side of the room Will always stay here when in Dallas.
Disliked: Uber pulls to the front vs. Side entrance. Easier for people traveling with luggage.Do the Bingo on other nights.

Good