Aloft Dallas Downtown Guest Reviews
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|0.6 miles from Dallas centre|
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Ivonne, Wichita Falls, visiting South Side Ballroom Sun, 24 June 2018
The hotel is amazing; beautifully decorated; comfortable; staff are sweet and approachable; outstanding service.
Liked: The bed was the best part; so clean and comfortable; will be staying there again really soon; amazing.
Disliked: No ice machine on the floor; had to go down stairs for ice.
Melinda S, Navasota Wed, 25 July 2012
The staff was very friendly and willing to help with whatever we needed. I just loved this hotel and look forward to staying in another Aloft in the future when I travel again. One thing for sure if I come to Dallas - this would be my first choice. The hotel was within walking distance of some great restaurants. There was a live band the first night of our stay - that was fun and the rooms were so quiet we could not hear anything that was happening in the lobby even when they were playing. I would stay here again and hope to do so again soon.
Liked: I loved this hotel! It was amazing, clean, quiet and just a beautiful place to stay with a fun young vibe to it.
Disliked: The refrigerator in our room did not keep drinks cool.
William Wed, 9 January 2019
Great stay, great location, great...
Stacy Thu, 3 January 2019
Liked: The look
Disliked: The staff was very rude and are not trained properly. I was concerned about the charged they made to my account that withdrew the amount twice. I was even willing to show them and they assured me that it was not an issue and it was the bank. I called the bank and it was Infact the hotel charging me twice and not just an ?authorization charge?. I was put on hold multiple times and transferred to the ?manager? multiple times that never picked up. Overall, i came to this hotel to have some peace and left with heartache and a headache. I am very disappointed that this hotel has caused such a displeasure. I work hard for my money and I don?t like people not taking it seriously when I have an issue. Thank you aloft for ruining an experience I was looking forward too and continuing to not care.
Mayra Tue, 1 January 2019
Liked: Everything was as expected.. perfect
Tomcyclops Tue, 1 January 2019
Liked: The room was good .location also good
Disliked: The price it was not price I booked it at The decor looked unfinished it was probably designed that way but no nice to look at .
Meggle888 Mon, 31 December 2018
A good stay
Liked: Nice staff, easy parking, huge rooms, quiet, good bathroom and shower!
Disliked: Our card seemed to be charged twice (we were told we'd get it back, but its over $400 on a weekend between Christmas and New Years!) Also, location was good, but Downtown Dallas is dead!
Mj Mon, 17 December 2018
Liked: Design was something different you don't see in a standard hotel -- Dylan at the front desk was extremely courteous and helpful.
Disliked: pets are allowed and the neighbors had two very yappy dogs that were missing their owners who apparently were out for the night.
Dale Sun, 16 December 2018
Byron Sun, 16 December 2018
We were presently surprised. The...
Liked: The bed was very comfortable.
Lots of electrical outlets.
Like having the shampoo and soap in a dispenser in the shower.
Disliked: The outlets on each side of the bed are kind of hidden. Real easy to forget your phone chargers.
Driss Sat, 15 December 2018
Not my first choice
Liked: Business center.
Disliked: Heat is low, very tinny open closet and no drawers, very uncomfortable.
Sheryl Tue, 4 December 2018
Liked: Everything else.
Disliked: The sheets felt like sand paper.