Aloft Arundel Mills Bwi Airport Guest Reviews
Write a review
|4.2 miles from Hanover centre|
Write a review
Becca, Hanover Tue, 1 February 2011
It was amazing! Loved the bathroom! The staff were friendly. They had me checked out and ready to go the next morning - all I had to do was get up and go! So simple. Will definitely be staying there again and again!
Melissa Mon, 20 May 2019
Liked: Friendly staff.
Disliked: Get there early to get parking or park in the garage.
Anonymous Thu, 16 May 2019
Disliked: I was switched 3 times in one night and I want a refund
Morgan Mon, 13 May 2019
Disliked: When first checking into the hotel you couldn?t hear the staff over the band playing and all that was said to me was ?card?? When I arrived to my room and turned the lights on there was a gentleman staring at me from his room. All of the rooms windows face one another so no privacy if you wanted some natural light in your room. I paid extra for the breakfast to only find out in the morning you still have to pay for the breakfast you already paid for in advance. The room had a smell to it so I bought fabreeze to try and air it out (it didn?t work). Last but not least when I saw a different charge on my card then what I was told, I called the front desk to be told i should have looked at the piece of paper at the check in desk. So, instead of informing your guest about this ?incidental? charge they just assume you should read every piece of paper at their front desk. I was extremely disappointed and I will never return to this hotel.
Madonna Mon, 13 May 2019
Lawrence Sun, 12 May 2019
Frederick Fri, 10 May 2019
Liked: After driving eight hours with my family I was told the Aloft was full and that no room was available for us, we were told to drive to the Sheraton which was the worst experience we ever had.
Disliked: Yes everything from communication to hospitality
Tiera Fri, 10 May 2019
Darrell Tue, 7 May 2019
Nicola Sat, 4 May 2019
Liked: Clean modern rooms and bar. Good location and free transportation services.
Disliked: Breakfast was not great, better off going to starbucks
Tywania Fri, 3 May 2019
Disliked: Overcharged me BBB life lock.