Aiden Austin City Hotel

The overall condition of hotel was very good and breakfast was fresh and had quite a selection of food. As stated in my negatives, my biggest complaint is that my check in was at 3 but they said their system was down and I could not check in until whenever they called me (which turned out to be an hour or so after 3). They didn't have any sort of back up system to use in case of such a problem. And nothing was offered to make up for the late check in and when we asked about a discount, we were told since we booked online, there was nothing they could do about costs, except offer us "points" of the sort to use toward a future reservation. But that required a sign up for an account and we don't travel enough to make an account worth having. So, all in all, it just may be our fault we did not read the stipulations of booking online through other companies. Other than the late check in, everything else was very good!

Liked: Close to venue we were visiting, big breakfast.
Disliked: Late check in; no discount.

Liked: Very roomy, great location from Emo's. Only took about 6 minutes to arrive.
Disliked: They won't let you on the balcony in the room we were in. They had a window that led to this balcony, but had a warning stating not to remove screen or go out the window. What's the point in having one in the first place?

Exceptional

Exceptional

Liked: Clean very comfy bed remodeled great for a budget hotel.

Superb

Great hotel with very friendly...

Liked: Very friendly staff and nice pool area.
Disliked: A little bit far from downtown but also a lot closer to the airport than a downtown hotel.

Very good

Liked: The bed was really comfortable and everything was clean
Disliked: There weren't any available plugs on my side of the bed

Exceptional

Exceptional

Exceptional

Superb

Liked: Location, rates, friendly staff, easy access to amenities
Disliked: Breakfast was one-dimensional and did not cater to people who couldn't eat pork. Same items on both days. Need to offer chicken or fish. The selection of bread was limited as well.