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Ace Hotel

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Ace Hotel, 20 West 29th Street, New York City, NY -(888) 420-1657
Area: Empire State Building Area
(Map)
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (1385 Ratings)
0.5 miles Madison Square Garden
v4 mins driving
t10 mins walking
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The Spotlight on Ace Hotel

Stylish, Music-Loving Boutique Hotel in the Heart of Manhattan

Modern, eclectic, and full of personality, the Ace Hotel is a boutique gem located in vibrant Midtown Manhattan. Housed in a historic building and brought to life by local artists and designers, this hotel blends creative flair with upscale comfort. Just a 10-minute walk from Madison Square Garden, and steps from subway lines, it's a perfect base for concert-goers looking to stay close to the action.

Why Concert-goers love it

You can’t beat the location—just minutes from major NYC music venues and only a 3-minute walk to Herald Square subway station, making late-night returns a breeze. The 24-hour front desk and 12:00 PM checkout mean you can sleep in after a late show. Plus, the lobby often features live music, adding to the creative, music-friendly vibe without the noise creeping into your room.

Who this Hotel is great for

Groups of friends will love the artsy, social atmosphere. Solo travelers can grab a coffee at the buzzing Stumptown café or catch a live set in the lobby. Couples will enjoy the romantic vibe of the unique, individually designed rooms. If you're a fan needing a quiet place to recharge, the rooms offer stylish comfort with modern soundproofing. And for budget-conscious music lovers, the central location saves big on late-night transport.

Food and Drink Options

The hotel offers two on-site dining options, including the charming Koloman Restaurant. For a more casual vibe, grab a late-night espresso or pastry at Stumptown Coffee Roasters. While there’s no 24/7 room service, the surrounding neighborhood has plenty of late-night eats within walking distance. Breakfast is available for those who need a slow start after a big night out.

Nightlife Options

Don’t skip the lobby lounge, where you’ll often find live music sets and a cool crowd. The surrounding neighborhood is packed with bars, speakeasies, and lounges, all within easy walking distance. Whether you're after a craft cocktail or a quiet glass of wine, there's something nearby to match your post-concert mood.

What People Say

Guests rave about the creative decor, friendly staff, and unbeatable location. Many mention the hotel’s cool, buzzing atmosphere and say it’s a top pick for music lovers and creatives. The rooms are noted for being clean, comfortable, and full of personality. Bonus points for the excellent coffee shop right in the lobby.

Areas for Improvement

Some guests mention the rooms can be on the smaller side, which is pretty typical for Manhattan. The hip lobby scene can be lively, so if you’re looking for total peace and quiet, request a higher floor.

The Bottom Line

With its artistic flair, great food and music on-site, and a location just minutes from major venues, the Ace Hotel is a top pick for concert-goers who want to stay where the energy is.
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Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Nightclub/DJ
` Heating
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Live entertainment
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Temporary art galleries
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Ace Hotel Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5.0 out of 5

Jim, Providence, visiting CUNY Graduate Center

Highly recommend a stay at Ace.

Liked: Great, clean rooms. Great service. The staff was friendly and very helpful.

3.5

Good - 3.5 out of 5

A Sun, 13 July 2025

Good

5

Exceptional - 5.0 out of 5

Vicki Thu, 10 July 2025

Well located, perfect for single...

Liked: Everything

3

Pleasant - 3.0 out of 5

Leanna Wed, 9 July 2025

Ace Hotel NYC does not...

Liked: The hotel was in a great location, and all the staff members we encountered were very friendly and helpful. Great aperols at the bar!
Disliked: Unfortunately, the hotel was extremely overpriced for what it was. The room gave more dorm/hostel vibes than 4* hotel. The room & corridor smelt musty. There was only 1 small window in our room so we had very little natural light. The bathroom was ok, but the shower was tiny and only had one overhead jet so if you didn’t want your hair to get wet you had the shower curtain sticking to you. The drinks in the room were incredibly expensive! $9 + tax for WATER. No price lists anywhere either, so we only realised upon check out when we had a load of extra charges to pay. I would not recommend.

3.5

Good - 3.5 out of 5

Stefanos Wed, 9 July 2025

Good

4

Very Good - 4.0 out of 5

Lara Tue, 8 July 2025

Confortable and practical stay

Liked: Excellent location, confortable beds, very good room size.
Disliked: poor ramp access. very little interaction with staff. it was like an airbnb, there were no good breakfast deals although there were 2 cafes and 1 fancy restaurant.

4

Very Good - 4.0 out of 5

Tony Mon, 7 July 2025

Very good

5

Exceptional - 5.0 out of 5

Roberto Sun, 6 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Eriche Sun, 6 July 2025

Comfortable spot Midtown.

Liked: Midtown is chaotic, but this isn't a bad location. I liked this hotel and the staff were incredible. All of the staff were genuinely friendly and helpful at all times. Great hotel close to "NoMad" neighborhood and less chaotic than being closer to Times Square.
Disliked: Hotels should just have free coffee in some capacity. I refuse to believe that providing free coffee will significantly cut into profit margins. However, the hotel bar coffee downstairs was incredible. I just (as a writer) need/like having accessible coffee at 5-5:30 AM so I can work. But if you can live without coffee, great spot.

3.5

Good - 3.5 out of 5

Tugce Sat, 5 July 2025

Good

0.5

Poor - 0.5 out of 5

Joanna Sat, 5 July 2025

We moved hotel it was...

Liked: Really jaded and needing updating

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Ace Hotel 20 West 29th Street, New York City, NY