Ace Hotel Guest Reviews
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Jim, Providence, visiting CUNY Graduate Center Thu, 11 July 2013
Highly recommend a stay at Ace.
Liked: Great, clean rooms. Great service. The staff was friendly and very helpful.
Haley Fri, 9 May 2025
Great location, average room. Would...
Liked: Location was fantastic.
Disliked: The room was tiny and felt like we were staying in a dorm with brown carpets and a checked bed throw.
Ada Thu, 8 May 2025
Very good
Lynette Thu, 8 May 2025
Disappointing
Liked: The lounge area downstairs is very hip. The
Disliked: The aircon didn’t work and despite reporting it multiple times this didn’t improve in 3 nights we stayed, the room was very hot and stuffy and other guests who we encountered in the lift said the same. The room is dark, poorly lit and feels dated, the bathroom had mould around the edge of the bath. We didn’t feel it was good value for money but I guess in NYC they can get away with their rates. It didn’t feel like a 4 star hotel.
She11eyjane Thu, 8 May 2025
Great spot to walk or...
Liked: For a small room I have plenty of space. The bed and pillows are super comfortable.
Disliked: There was a loud party on my floor one night that went until 5am and was ridiculously loud. The doors of the rooms opening and closing is pretty loud at night. I was unable to turn the air conditioning below 65 degrees.
Carmen Thu, 8 May 2025
Good
Lena Wed, 7 May 2025
Very good
Joanna Mon, 5 May 2025
We had a great stay...
Liked: Location was great. Lobby was cool. Staff were great. Room was comfortable.
Cristian Mon, 5 May 2025
Pleasant
Liked: It's a good location
Disliked: The rooms are very small and the air conditioning was not working.
Noy Sat, 3 May 2025
Superb
Danyela Fri, 2 May 2025
Great location but small room
Liked: Excellent location, staff very friendly, bed comfortable.
Disliked: Room was very small. Bathroom would have been better as a wet room. All the hotel was very dark - I know this was atmospheric but difficult to function sometimes! We were in a bunkbed room which was okay but nowhere to sit other than the bed. Price quite high for this. I had mentioned it was my daughter's birthday in a couple of emails but no acknowledgement of this.