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Ace Hotel

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Ace Hotel, 20 West 29th Street, New York City, NY -(888) 420-1657
Area: Empire State Building Area
(Map)
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (1414 Ratings)
1.0 miles from New York City centre
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The Spotlight on Ace Hotel

Stylish, Music-Loving Boutique Hotel in the Heart of Manhattan

Modern, eclectic, and full of personality, the Ace Hotel is a boutique gem located in vibrant Midtown Manhattan. Housed in a historic building and brought to life by local artists and designers, this hotel blends creative flair with upscale comfort. Just a 10-minute walk from Madison Square Garden, and steps from subway lines, it's a perfect base for concert-goers looking to stay close to the action.

Why Concert-goers love it

You can’t beat the location—just minutes from major NYC music venues and only a 3-minute walk to Herald Square subway station, making late-night returns a breeze. The 24-hour front desk and 12:00 PM checkout mean you can sleep in after a late show. Plus, the lobby often features live music, adding to the creative, music-friendly vibe without the noise creeping into your room.

Who this Hotel is great for

Groups of friends will love the artsy, social atmosphere. Solo travelers can grab a coffee at the buzzing Stumptown café or catch a live set in the lobby. Couples will enjoy the romantic vibe of the unique, individually designed rooms. If you're a fan needing a quiet place to recharge, the rooms offer stylish comfort with modern soundproofing. And for budget-conscious music lovers, the central location saves big on late-night transport.

Food and Drink Options

The hotel offers two on-site dining options, including the charming Koloman Restaurant. For a more casual vibe, grab a late-night espresso or pastry at Stumptown Coffee Roasters. While there’s no 24/7 room service, the surrounding neighborhood has plenty of late-night eats within walking distance. Breakfast is available for those who need a slow start after a big night out.

Nightlife Options

Don’t skip the lobby lounge, where you’ll often find live music sets and a cool crowd. The surrounding neighborhood is packed with bars, speakeasies, and lounges, all within easy walking distance. Whether you're after a craft cocktail or a quiet glass of wine, there's something nearby to match your post-concert mood.

What People Say

Guests rave about the creative decor, friendly staff, and unbeatable location. Many mention the hotel’s cool, buzzing atmosphere and say it’s a top pick for music lovers and creatives. The rooms are noted for being clean, comfortable, and full of personality. Bonus points for the excellent coffee shop right in the lobby.

Areas for Improvement

Some guests mention the rooms can be on the smaller side, which is pretty typical for Manhattan. The hip lobby scene can be lively, so if you’re looking for total peace and quiet, request a higher floor.

The Bottom Line

With its artistic flair, great food and music on-site, and a location just minutes from major venues, the Ace Hotel is a top pick for concert-goers who want to stay where the energy is.
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Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Nightclub/DJ
` Heating
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Live entertainment
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Temporary art galleries
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Ace Hotel Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5.0 out of 5

Jim, Providence, visiting CUNY Graduate Center Thu, 11 July 2013

Highly recommend a stay at Ace.

Liked: Great, clean rooms. Great service. The staff was friendly and very helpful.

2.5

Fair - 2.5 out of 5

Haley Fri, 9 May 2025

Great location, average room. Would...

Liked: Location was fantastic.
Disliked: The room was tiny and felt like we were staying in a dorm with brown carpets and a checked bed throw.

4

Very Good - 4.0 out of 5

Ada Thu, 8 May 2025

Very good

3

Pleasant - 3.0 out of 5

Lynette Thu, 8 May 2025

Disappointing

Liked: The lounge area downstairs is very hip. The
Disliked: The aircon didn’t work and despite reporting it multiple times this didn’t improve in 3 nights we stayed, the room was very hot and stuffy and other guests who we encountered in the lift said the same. The room is dark, poorly lit and feels dated, the bathroom had mould around the edge of the bath. We didn’t feel it was good value for money but I guess in NYC they can get away with their rates. It didn’t feel like a 4 star hotel.

5

Exceptional - 5.0 out of 5

She11eyjane Thu, 8 May 2025

Great spot to walk or...

Liked: For a small room I have plenty of space. The bed and pillows are super comfortable.
Disliked: There was a loud party on my floor one night that went until 5am and was ridiculously loud. The doors of the rooms opening and closing is pretty loud at night. I was unable to turn the air conditioning below 65 degrees.

3.5

Good - 3.5 out of 5

Carmen Thu, 8 May 2025

Good

4

Very Good - 4.0 out of 5

Lena Wed, 7 May 2025

Very good

4

Very Good - 4.0 out of 5

Joanna Mon, 5 May 2025

We had a great stay...

Liked: Location was great. Lobby was cool. Staff were great. Room was comfortable.

3

Pleasant - 3.0 out of 5

Cristian Mon, 5 May 2025

Pleasant

Liked: It's a good location
Disliked: The rooms are very small and the air conditioning was not working.

4.5

Wonderful - 4.5 out of 5

Noy Sat, 3 May 2025

Superb

3.5

Good - 3.5 out of 5

Danyela Fri, 2 May 2025

Great location but small room

Liked: Excellent location, staff very friendly, bed comfortable.
Disliked: Room was very small. Bathroom would have been better as a wet room. All the hotel was very dark - I know this was atmospheric but difficult to function sometimes! We were in a bunkbed room which was okay but nowhere to sit other than the bed. Price quite high for this. I had mentioned it was my daughter's birthday in a couple of emails but no acknowledgement of this.

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Ace Hotel 20 West 29th Street, New York City, NY