AC Hotel by Marriott Dallas Frisco

Everything you need for comfort,...

Liked: This property was amazing, rooms were spacious and clean. The temperature in the shower got super hot which i loved. Staff was friendly and the amenities were great. A bonus was that there is a Starbucks and an indoor pool.
Disliked: My only complaint is that valet took forever to bring the car but they were super friendly and amazing. Not a super big issue but just plan ahead to request the car.

Superb

Disappointing

Liked: That the hotel was clean.
Disliked: The valet service was never at the desk. We stayed at the hotel for three nights and the hotel did not clean the room. There was no one ever able to answer for the operator. Even to check out we had to wait 20 minutes for someone to come to the desk from the back. I would not suggest anyone to stay at this hotel.

Outstanding! As repeat guests, we...

Liked: We didn't have breakfast
Disliked: We Love AC Hotel Frisco....Every stay has been outstandng

Very good

Liked: My Tv didn’t work and 2 repair people came up and the problem was not fixed at 1st The 2nd time it was temporary But I was never offered another room

I couldn’t have chosen a...

Liked: I loved everything!!! The staff was incredible and made my stay even more enjoyable. I had never stayed at the AC before but knew Marriott was a great hotel, so I trusted it would be nice. It was beyond my expectations. The ambiance and luxury you feel from the moment you step into the lobby is unmatched. The front desk staff was accommodating and friendly, the valet team was delightful and lovely, and the hotel restaurant food was fantastic!! The rooms were beautiful and the bed was so comfortable. I even got to use the hotel gym facility, which was BEAUTIFUL. I’m I fitness trainer and have seen a lot of gyms in my time, and this hotel gym was stunning. I loved the cleanliness and the overall atmosphere of the entire place! When I return to Frisco, I will absolutely be staying at the AC again!

Poor

Liked: location was fantastic. staff was friendly
Disliked: My reservation was cancelled by booking. my room was not cleaned in 3 days... i was very unhappy. gym was small

Exceptional

Liked: Beautiful facility. Great staff
Disliked: Breakfast was not included in price of room

Very good

Liked: Great staff, maybe the best I’ve ever encountered from check in and welcome desk, bar staff, valet and room cleaning, everyone went what seems like the extra mile for us
Disliked: Breakfast was pricey, pool not convenient to AC