AC Hotel by Marriott San Rafael Guest Reviews
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< 0.1 miles from San Rafael centre |
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Bonnie Tue, 5 March 2024
We had family in town...
Alexander Fri, 1 March 2024
Exceptional
Verified Hotel Guest Tue, 20 February 2024
Liked: Very clean, location was perfect, very modern, staff was outstanding. Hotel employee from the front desk was so nice. We mentioned it was an anniversary trip and she gifted us several bottles of wine, free breakfast, and drink vouchers. She went above and beyon
Disliked: The view wasnt the nicest but not a deal breaker.
Yvette Wed, 14 February 2024
Exceptional
Megan Wed, 7 February 2024
Very good
Veronica Mon, 5 February 2024
Exceptional
Liked: Everything
Disliked: It was perfect
Shana Sat, 3 February 2024
I hope the hotel is...
Liked: I got charged 100 dollars "incase" I went to the bar. No one told me I was gonna get that fee on top of getting charged twice for parking. So many charges for 1 night stay. Not sure if I would go back, rooms were pretty. But all in total got charged $150 for nothing.
Disliked: Front desk wasn't clear about additional fees. Room was nice and bathroom as well. I was put in a handicap room, not sure why.
Gail Fri, 22 December 2023
Nice hotel but they overcharged...
Liked: Roof deck and bar was very nice as. was the gym. They could not find extra blankets or the rollaway bed that we requested.
Disliked: My credit card was charged wrong. I have called and called. I was given an email and responded that way. No one has ever called me back. They charged me $50.00 more per night then originally confirmed. I am still waiting for a call to correct.
Barbara Mon, 18 December 2023
convenient location and friendly staff
Liked: Comfortable and well designed rooms
Disliked: the lights kept going off in my room
Hycen Wed, 13 December 2023
Excited and then disappointed
Liked: Looks beautiful, seems like a good value.
Disliked: Wife and I contracted COVID. I tried to contact amend reservation. Staff never bothered to respond.