AC Hotel by Marriott New York Times Square Guest Reviews
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John Thu, 26 June 2025
Great location, comfortable room once...
Liked: The locations was great for us for a quick weekend trip to see a Broadway show. In general the staff was helpful, friendly, and did their best to accommodate us.
Disliked: The night we got in there were no rooms remaining for the type we had booked through booking, the first room’s ac didn’t work (moved, then moved again the next day to the type of room we booked), and the roof top bar that was a big reason for booking this hotel was closed for a private event. Most of the staff were helpful and accommodating, but the night manager on duty when we arrived was not very helpful, and the roof top bar when open the following day had very slow service.
Dena Mon, 23 June 2025
Superb
Betty Sat, 21 June 2025
Pleasant
Liked: Bed was lopsided
Disliked: Bed, air conditioning was inconsistent from cold to hot.
Mark Tue, 17 June 2025
Sasha and Joshua were amazing...
Liked: Great location, comfortable clean rooms
Disliked: It was awesome
Sohailah Fri, 13 June 2025
Passable
Anjum Fri, 13 June 2025
Pleasant
Lisa Thu, 12 June 2025
Exceptional
Kody Mon, 9 June 2025
Exceptional
Anonymous Sun, 8 June 2025
Good
Liked: Breakfast was good. Excellent location.Room was small but ok.
Disliked: Customer service was below expectations. The person checking us in put a charge on my credit card without mentioning a word about it. Also had to request 3 times as our coffee machine wasn't working and only after the 3rd request we were given a hot water jug.
Asmamaw Mon, 2 June 2025
Superb