AC Hotel by Marriott New York Times Square Guest Reviews
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Katrina Sun, 20 July 2025
Great Stay in Excellent Area
Liked: We had a great stay! The hotel is well located with an easy walk to time square and on a slightly less busy street so not too hectic or noisy. Plenty of food and shopping options nearby and subway station very close also. Hotel room was modern and a decent size for NY.
Joseph Fri, 18 July 2025
Very good
Mariansvk Mon, 14 July 2025
Superb
Liked: Clean and comfortable hotel in great location in NYC ManhattanVery nice staff especially receptionists and doorman servicesNice rooftop bar at 21st floor.
Disliked: No pool, but we were aware about this before
Jodee Thu, 10 July 2025
The hotel was wonderful but...
Liked: The property was lovely. Clean, well appointed and centrally located.
Disliked: The issues we had with our reservations and their lack of communication.
Lilly Thu, 10 July 2025
Poor
Agnieszka Mon, 7 July 2025
Superb
Liked: Clean despite the location in the busy area
Disliked: They answer czat questions late.
Shakia Thu, 3 July 2025
Exceptional
John Thu, 26 June 2025
Great location, comfortable room once...
Liked: The locations was great for us for a quick weekend trip to see a Broadway show. In general the staff was helpful, friendly, and did their best to accommodate us.
Disliked: The night we got in there were no rooms remaining for the type we had booked through booking, the first room’s ac didn’t work (moved, then moved again the next day to the type of room we booked), and the roof top bar that was a big reason for booking this hotel was closed for a private event. Most of the staff were helpful and accommodating, but the night manager on duty when we arrived was not very helpful, and the roof top bar when open the following day had very slow service.
Dena Mon, 23 June 2025
Superb
Betty Sat, 21 June 2025
Pleasant
Liked: Bed was lopsided
Disliked: Bed, air conditioning was inconsistent from cold to hot.