Great location. terrible basic services

Liked: The hotel is in a great location
Disliked: This property has an "OP-in" provision for housekeeping/cleaning/ and basic toiletries which was not listed or explained. I am familiar with OP-out policies as we travel extensively, but I've never heard of a hotel not offering basic services as part of the rate.

Even with the beautiful location...

Liked: we loved the location and the staff was friendly but the problem is that the windows were not sound proof you could here everything from the streets to our room.
Disliked: when someone used the water in the room above we heard water running down the drain and there was lots of noise from the outside, the room when we arrived was dusty and dirty and Housekeeping came up during our stay to clean it.

Exceptional

Exceptional

Exceptional

Liked: Convenient
Disliked: Love the roof top. However they closed it off. My husband and came back and wanted sit and enjoy the view but it was locked.

Good

Exceptional

Liked: View of the river. Comfortable mattress and sheets.
Disliked: Prefer firmer pillows

great staff and great location....

Liked: location
Disliked: pillows

Never again!

Liked: location
Disliked: The mattress, dirty bathroom, gray towels and hand prints all over everything not to mention someone else?s hair all over everything in the bathroom.