414 Hotel

Loved the location of this hotel - there was access to everything right down the street. Room was very clean and perfect to fit two people. I would recommend this hotel to everyone :) !

Liked: LOVE :)

Very good

Exceptional

Superb

Value for money!

Liked: The friendly staff (Vanessa we love you), the prime location, the low cost, the cleaning services, the free water and coffee!Great value for money!!!If you're looking for an affordable place to rest your head and a warm shower in a prime location - that's your place.However this is not a 5 star hotel. Do not expect one. The building is hostel like and fairly old but it's got everything you need.
Disliked: The room could be more clean but once we noted that to the staff they have responded quickly.

Nice location unfortunately the lady...

Liked: Location was decent
Disliked: Lady staff member was loud on a night during quite times, she often ignores the door so you can't get in usually on her phone taking selfies. Our room wasn't cleaned when we stayed, nor was the bin emptied. The gentleman that works there was helpful though. Also reporting when stuff didn't work like the air con I was ignored the room got way to hot. Also asking for a hairdryer took hours.

Location, location, location

Liked: Location and price. The housekeeping girl was wonderful.
Disliked: Stairs/no elevator, closet smelled really musty, no breakfast, a/c didn't work, girl at desk seemed confused.

Superb

An affordable gem in a...

Liked: The staff was so accommodating and kind and helpful! They really take pride in their facility. I’m used to booking chain hotels, and didn’t know what to expect, because it was such a great value. Was it fancy? No. But it was clean and safe and in a great location with the nicest staff!
Disliked: I couldn’t figure out how to work the TV, but didn’t ask.

Poor service and rude

Liked: 414 called at 4pm the day of our arrival (exactly at check-in time) and told us that because of “plumbing issues” they were moving us from their location in Hell’s Kitchen, Manhattan to Jamaica, Queens. They told us no refunds were allowed and that the hotel they selected was our only option. The person on the phone at 414 was incredibly rude and threatening. The hotel we were transferred to was inconveniently located and uncomfortable, however, the service was very reasonable. I strongly recommend anyone considering 414 to reconsider