21c Museum Hotel Kansas City Guest Reviews
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|1.8 miles from Kansas City centre|
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Tracy Wed, 10 August 2022
Jennifer Mon, 8 August 2022
Liked: The staff was friendly and professional.
Disliked: The room was hot even with adjustment of thermostat. The towels and sheets were rough and the lighting in room was too dim. It wasn't that clean and not enough immenities or daily cleaning. Plus restaurant was closed for service during brunch due to staff shortage. Very expensive for what it was.
Kerry Mon, 1 August 2022
It was fine but definitely...
Liked: The breakfast offers a lovely menu of fun, quirky things, but nothing for kids so we had to go elsewhere. Which was fine but it would be smart if you to add some pancakes or muffins so you could get families to utilize your breakfasts.
Disliked: Pillows weren?t the best, the HVAC was loud and while we were fine in our room, every timeI went by the front desk a different guest was complaining about theirs. Based on that and other reviews, it seems we lucked out by not having a troublesome room.
Martinez Mon, 1 August 2022
Marimelle Sun, 31 July 2022
Comfortable place to stay for...
Liked: It?s centrally located.
Disliked: mini fridge and Nespresso was not plugged in/working, no bathtub.
Terrance Mon, 25 July 2022
No fridge, useless AC, total...
Liked: Great location, nice building, decent bed, the Savoy is incredible
Disliked: No mini fridge in the room, just a non working "minibar"; when I called to inquire about one I was told they would all engineering and they hung up. I never heard anything back, and when I asked again I was told that they didn't have any. What kind of top end hotel doesn't have a fridge in the room? It is also over 100 degrees outside, and the AC only works when there is motion in the room. This resulted in coming back from drinks and then from dinner to a hotel room that was around 80 degrees, and it was nearly impossible to sleep. This was the worst hotel stay I've had in years. I will not be returning, and will be informing everyone of how awful it was.
Nancy Mon, 25 July 2022
Merrill Sun, 24 July 2022
Jacqueline Sat, 23 July 2022
Amy Fri, 22 July 2022
Liked: Dog friendly. The art! The restaurant! The room was GREAT
Disliked: The air conditioning in room and in the shared/common areas was weak or struggling during our visit