The staff was very accommodating and friendly. I loved the valet parking and the location was downtown so we could walk to everything. The hotel had so much stye and culture. I loved that it was open to view 24 hours.

Liked: Staff; parking; convenience; style.
Disliked: The coffee pot and room amenities.

Disliked: App changed my check in date. Hotel refused to reimburse and would only change checking date by 24 hrs. I would not accept that. I then canceled the charge via visa. I will not stay with them in the future.

Liked: Convenience to the concert venue. Restaurant was very good.
Disliked: Needed a bigger bar for post concert drinks!

Loved Metropole Restaurant for dinner and breakfast. Loved the "museum concept" on the two first floors.

Liked: Loved the bathroom! Bed was very comfortable.
Disliked: Room was small. Needed an armchair as well as a desk chair.

Superb

Good

My family and I felt...

Liked: We brought our pets. Excellent service bringing the items to the room. Loved the valet service. Front desk was amazing.
Disliked: N/A

Nothing out of the ordinary

Liked: The location
Disliked: Not that impressive really? just a normal room that you could find at any other decent hotel.

Exceptional

Very good

Exceptional

Very good

Liked: prompt staff
Disliked: some floors are unleveled- I tripped every time I went in or out

Get your wallet out!

Liked: I love the idea of staying in an art museum.
Disliked: For these prices a free escort should have been included.