Thoroughly enjoyed our stay at the Thompson Hotel. Everything was clean. Hotel was a short walk to the concert venue and restaurants. Great stay. Will go back for sure.

Liked: Hotel was clean. Staff was friendly and prompt to check us in and out.
Disliked: Nothing.

Stayed at this hotel because we were going to a concert at the Sandman Centre. Not a bad place for the price. When trucks go by they make your bed vibrate which is kinda funny. Bed was comfortable and the bathroom was spotless. The staff were friendly but you had to get their attention first. We requested early entrance for breakfast (5 minutes) as my boyfriend had to leave for work at 6:30 when it was supposed to open. We knocked on the door and no one was inside. He left with no breakfast. Later the desk clerk told me I should have come to the front counter and they would have let us in. You have to pay for parking and there is no sign telling you there is an alley entrance and I nearly ripped my boat rack off. Overall, for the price we paid it wasn't bad.

Liked: The hotel is very clean and the staff were friendly but you had to get their attention first. The room was comfortable and the bathroom was spotless.
Disliked: The breakfast didn't open at 6:30 and my boyfriend had to leave at 6:30 and thought he could grab a pastry or toast to eat on the way to work. Had to pay for parking and took my vehicle under the overhang and almost ripped my boat rack off. There should be a sign letting you know there is an alley entrance.

Wasn't at the hotel very much but was nice and the staff was friendly. Would recommend this to others.

Liked: The customer service.
Disliked: The view was just OK.

Overpriced

Liked: The rooms were clean and beds comfortable. Free parking is greatGreat location Staff were polite
Disliked: We got an email after we booked advising there would be a cleaning free for a baby crib! Ridiculous. Soap dispensers in the shower had mold on them and the shampoo and conditioner didn’t smell pleasant at all. Towels are old and ripping on edges. Our booking.com Genius upgrade wasn’t available as we needed a pet friendly room but gave a standard room instead of upgraded. This hotel is very overpriced for its facilities

Exceptional

Exceptional

Liked: The pool and hot tub were an amazing way to end my busy days. Despite being fairly close to the rail line I did not hear trains through the night. Beds were comfy and I slept soundly each night.
Disliked: The spots in the underground parking were a little tight resulting in a couple dings to my door. I did otherwise feel my vehicle was safe there though.

Superb

Liked: Great value as we were on our way from Vancouver to Jasper. We were upgraded to a suite... huge for just 2 of us.. two rooms, 3 beds, a microwave and 2 refrigerators. Location in downtown Kamloops was perfect to walk to restaurants. Unfortunately the restaurant we wanted to go to was closed but there were lots of other options within a few blocks. Windows open to allow fresh air which I really like.
Disliked: Outside of building and lobby are not impressive but the room was great.

Very good

Very good functional hotel .

Liked: Close to centre . Rooms very generous in size . Nice swimming pool and gym
Disliked: Not the most attractive building from the outside . Made up for it though with the facilities and rooms inside

Decent for the value

Liked: Nice arcade, and pool. Room was nice and spacious.
Disliked: Accessibility getting in and out of hotel, parking wasn’t the greatest

Great family hotel!

Liked: Arcade and pool

Pleasant