This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).

Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.

Exceptional

Would stay again but wish...

Liked: Front desk always very friendly and helpful. Very nice staff. Work out facilities excellent. Location excellent.
Disliked: Very expensive when all fees added in.

Easy access fot Inner Harbor walks

Liked: Close to tourist attractions
Disliked: Stains on couch cushionStains on carpeting

Easy access fot Inner Harbor...

Liked: Close to tourist attractions
Disliked: Stains on couch cushionStains on carpeting

Superb

Exceptional

Perfect

we love coming to Baltimore and staying at the sonesta

Liked: location please at staff and rooms are clean and comfy
Disliked: wish they had better food selection

Liked: Good Location Great staff