Peninsula Chicago Guest Reviews
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1.7 miles from Chicago centre |
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Rupert Thu, 18 April 2024
Decent hotel with excellent service...
Liked: All the members of staff at the hotel were very attentive and helpful. Bed was very comfortable
Disliked: Ceilings felt quite low in our room and we didn’t think much of the view (we paid up for a premium view). There was a lot of noisy sirens going off on the street below which made us feel a little like we were staying in an urban war zone. The Chinese food in their restaurant was a bit 2nd rate which really surprised us as we expected more. The service in the restaurant however was very friendly
Konstantina Mon, 15 April 2024
Amazing hotel in a great...
Liked: Amazing location, great facilities and comfort. The gym was very well equipped and had an amazing view.
Disliked: There was no breakfast buffet. Only option was overpriced a la cart.
Kayla Sat, 13 April 2024
The Peninsula was nothing short...
Liked: The Peninsula Hotel was amazing to me and my family. We went for my son’s 9th birthday which is on St. Patrick’s day and they exceeded my expectations. They were very good to us! My son felt like a king for his birthday. They did a special accommodation for his birthday without us asking. We will definitely be back. The staff was very friendly and always willing to help.
Brandi Sat, 13 April 2024
Nice hotel but not 5...
Liked: Clean Good location
Disliked: Nobody helped with our luggage on arrival or offered to show us our room- standard practice for a 5 star hotel. The restaurant hours were extremely limited- only the Chinese restaurant was open for dinner the three nights we were there and the rooftop bar was closed to anyone under 21 after 6.The concierge was great and our room was clean and vey comfortable.
Cristina Tue, 9 April 2024
Superb
Liked: It’s simply an exceptional hotel
Jim Fri, 5 April 2024
Exceptional
Karolina Sun, 24 March 2024
Exceptional
Tom Thu, 21 March 2024
Great stay! I will come...
Liked: Staff service is really next great! everyone is so nice and kind and just helpful, really one of the best service I've seenLocation is the amazing! everything is few minutes walkCleaning is very-very important to me and this hotel is at the highest levels!Room is smart-room with a console that controls almost everything, very convenientI will definitely come back next year
Disliked: Shower head is really old and must be changed to current 5 stars hotel standard as rain mist shower!this is a small issue comparing to all the benefits but the shower experience is poor
Alexandra Thu, 21 March 2024
Wonderful 10/10. Would say here...
Liked: The service was exceptional. Everyone was so friendly and we had the best time. We were upgraded and there were so many personal touches. We stayed here for our wedding and it couldn't have been more perfect.
Disliked: The staff in the Asian restaurant were a bit grumpy with us but besides that everything was incredible.
Yijie Tue, 19 March 2024
Amazing stay. Will come back...
Liked: Location. Close to all the luxury retailers and upscale restaurants.
Disliked: Nothing.