Mainstay Suites Knoxville

144 Merchants Drive, Knoxville, TN | Area: Knoxville North (Map)
5.2 miles from Knoxville centre (as shown on map)
Mainstay Suites Knoxville

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Hotel Overview

Rooms: 86
Check-in time: 15:00
Check-out time: 12:00

Extended stay hotel conveniently located off interstate 75 located just 4 miles from downtown Knoxville and the Univeristy of Tennessee. All rooms feature Fully Equipped Kitchens and 32 LCD televisions. Hotel offers Free Parking, Free high speed wireless internet, Free hot breakfast. Hotel features Onsite Guest laundry facility, game room and fitness center. Hotel shares a parking lot with Cracker Barrel, starbucks and hooters and is in walking distance to many other area restaurants. Guest are invited to join in on the Tuesday night Managers reception.Pet accommodation: 15.00/night per pet. Pet limit: 2 pets per room 25 lbs or less. Designated rooms only. Guest must have a credit card on file or 100 USD cash deposit for incidentals.

Amenities

( View All Amenities )
Free Breakfast
Free Parking
Airport Shuttle
Free Internet Access
Fitness Center/Spa
Swimming Pool
Pets Allowed
Non Smoking Hotel
Handicapped Rooms
Business Center

Mainstay Suites Knoxville Guest Reviews

3.35

Overall Guest Score: Pleasant | 3.35 out of 5

Showing page 1 of hotel reviews Previous reviews | More reviews
5

Exceptional | 5 out of 5

BY: Megan C, Rogersville

Sun, 3 March 2013

Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.

Pros:  Beds were extremely comfortable.
Cons:  Shampoo and soap.
4.5

Wonderful | 4.5 out of 5

BY: Chris

Wed, 3 September 2014
Pros:  Very well run and very clean. Staff were friendly, helpful, and most importantly, professional. We were very pleasantly pleased with our two night stay.
2.5

Fair | 2.5 out of 5

BY: Verified Hotel Guest

Tue, 19 August 2014

The location and parking was great. Staff was nice during the day, rude at night. The room smelled bad and the blankets were dirty. I'm glad I got this room for cheaper than the normal price.

Pros:  Fantastic location
Cons:  Room smelled bad, some of the staff was rude. Small items went missing from the room.
2.5

Fair | 2.5 out of 5

BY: Verified Hotel Guest

Tue, 22 July 2014
Pros:  Convenient location, nicely lit.
Cons:  Old bedding. There were ants crawling all over the window sill. There was a crack around the window, I think if they fixed the cracking the ant infestation would stop. The hotel was packed and when I went to breakfast, most of the items were gone.
4.5

Wonderful | 4.5 out of 5

BY: Verified Hotel Guest

Fri, 18 July 2014
Pros:  The room was clean,spacious, and had a full kitchenette. The free wi-fi connection worked well. We happened to stay on an a day when there was complimentary pizza in the lobby that evening.
3.5

Good | 3.5 out of 5

BY: William

Thu, 10 July 2014
Pros:  Spacious room.
Cons:  The lobby and adjoining breakfast area had an awful smell like a wet dog or something. The elevator was filthy and smelly too. The room however, was great. Spacious and comfortable
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