Mainstay Suites Knoxville

144 Merchants Drive, Knoxville, TN | Area: Knoxville North (Map)
5.2 miles from Knoxville centre (as shown on map)
Mainstay Suites Knoxville

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Hotel Overview

Rooms: 86
Check-in time: 15:00
Check-out time: 12:00

Extended stay hotel conveniently located off interstate 75 located just 4 miles from downtown Knoxville and the Univeristy of Tennessee. All rooms feature Fully Equipped Kitchens and 32 LCD televisions. Hotel offers Free Parking, Free high speed wireless internet, Free hot breakfast. Hotel features Onsite Guest laundry facility, game room and fitness center. Hotel shares a parking lot with Cracker Barrel, starbucks and hooters and is in walking distance to many other area restaurants. Guest are invited to join in on the Tuesday night Managers reception.Pet accommodation: 15.00/night per pet. Pet limit: 2 pets per room 25 lbs or less. Designated rooms only. Guest must have a credit card on file or 100 USD cash deposit for incidentals.

Amenities

( View All Amenities )
Free Breakfast
Free Parking
Airport Shuttle
Free Internet Access
Fitness Center/Spa
Swimming Pool
Pets Allowed
Non Smoking Hotel
Handicapped Rooms
Business Center

Mainstay Suites Knoxville Guest Reviews

3.35

Overall Guest Score: Pleasant | 3.35 out of 5

Showing page 1 of hotel reviews Previous reviews | More reviews
5

Exceptional | 5 out of 5

BY: Megan C, Rogersville

Sun, 3 March 2013

Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.

Pros:  Beds were extremely comfortable.
Cons:  Shampoo and soap.
1.5

Poor | 1.5 out of 5

BY: Verified Hotel Guest

Mon, 29 September 2014
Pros:  Clean beds
Cons:  Wouldn't give us a room with 2 beds even though they were available. Got in late and house keeping came in and woke us up despite having a DO NOT DISTURB sign hanging outside, and made us come up to front desk to get an extra towel. Bad service.
5

Exceptional | 5 out of 5

BY: Verified Hotel Guest

Fri, 26 September 2014

Nice, friendly staff. Clean spacious room

Pros:  Conveniently located to restaurants
1

Poor | 1 out of 5

BY: Stephen

Tue, 5 August 2014
Pros:  Location was convenient.
Cons:  We waited at the front desk for 20 mins. No one was at the front desk. They didn't have the number of beds we requested, one bed for four of us, we ended up leaving.
2.5

Fair | 2.5 out of 5

BY: Verified Hotel Guest

Tue, 22 July 2014
Pros:  Convenient location, nicely lit.
Cons:  Old bedding. There were ants crawling all over the window sill. There was a crack around the window, I think if they fixed the cracking the ant infestation would stop. The hotel was packed and when I went to breakfast, most of the items were gone.
4.5

Wonderful | 4.5 out of 5

BY: Verified Hotel Guest

Fri, 18 July 2014
Pros:  The room was clean,spacious, and had a full kitchenette. The free wi-fi connection worked well. We happened to stay on an a day when there was complimentary pizza in the lobby that evening.
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