s
Mainstay Suites Knoxville
S

Mainstay Suites Knoxville

Mainstay Suites Knoxville, 144 Merchants Drive, Knoxville, TN | Area: Knoxville North (Map)
yyyyy
U5.2 miles from Knoxville centre (as shown on map)

Check Availability

v
v

Hotel Description

! Rooms: 86

# Check-in time: 15:00

# Check-out time: 12:00

MainStay Suites is a popular choice amongst travelers in Knoxville (TN), whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Car park, business center, newspapers, facilities for disabled guests, vending machine are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with seating area, hair dryer, microwave, kitchenette, television LCD/plasma screen. Take a break from a long day and make use of fitness center. Discover all Knoxville (TN) has to offer by making MainStay Suites your base.

Amenities View All Amenities

b
Free Breakfast
U
Free Parking
@
Free Internet Access
r
Airport Shuttle
&
Fitness Center/Spa
n
Swimming Pool
g
Pets Allowed
f
Non Smoking Hotel
q
Handicapped Rooms
!
Business Center

Map

Mainstay Suites Knoxville Guest Reviews

3
1
3.48

OVERALL AVERAGE SCORE: Pleasant | 3.48 out of 5

from 47 customer scores

Showing page 1 of hotel reviews
Previous Page | Next Page
6
5

Exceptional | 5 out of 5

BY: Megan C, Rogersville

Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.

Pros: Beds were extremely comfortable.
Cons: Shampoo and soap.
6
4

Very Good | 4 out of 5

BY: Dennis

Pros: The room had a nice little kitchen area even though it was not a suite. The bed was comfortable and the room was up to date and clean. They did serve a breakfast from 6-9 am but with a Cracker Barrel right next door we ate there instead. Good location.
Cons: This Hotel was rated as 2 1/2 stars and should be 2 star. The bedding was clean but needed replaced. The elevators floors were dirty as the luggage carts. The bathrooms were very cramped. No place to unload luggage under a covered area. No frills lobby.
6
5

Exceptional | 5 out of 5

BY: David

Pros: The staff was extremely helpful and accommodating on a busy and hectic weekend.
6
5

Exceptional | 5 out of 5

BY: Verified Hotel Guest

Bath towels and shampoo are my concerns then elevator should be taken care of. If these issues where solved I am sure I will come to this hotel everytime I come to Knoxville.

Pros: The hotel needs TLC and it will be perfect for any traveller although now it is ok but baths cleaness should be consderied as #1 priority then elevator.
Cons: Bath towels should be renewed every year and Elevator is too old. Shampoo is cheap
6
1

Poor | 1 out of 5

BY: Gary

No special amenities, IE - No USA Today, fresh fruit, Coffee except at breakfast. I am used to locations with suites behind their name & preminum prices to offer this.

Pros: LOCATION
Cons: Room had a moldy, mildew odor that would would know you down when opening the door. Turned the A|C on & left for 6 hrs, wasn't any better when I returned. Bed spread was dirty, breakfast wasn't worth eating.
6
2.5

Fair | 2.5 out of 5

BY: Verified Hotel Guest

Call ahead

Cons: Elevator was broken,,,, had to walk three flights of stairs to load and unload
6
4.5

Wonderful | 4.5 out of 5

BY: Barry

Every one was helpful when ever I needed anything

Pros: It was close to what I needed
Cons: No
6
4

Very Good | 4 out of 5

BY: Marci

This was a quick overnight stop in the middle of a road trip, and they only had smoking rooms available by the time we stopped in at 1am. We were exhausted, so we took the room. The hallway was a bit smoky, so we weren't expecting the room to smell any better, but surprisingly, the room smelled like a non-smoking room.

Pros: The room was larger than expected, and very clean. The desk staff was very friendly and accommodating.
6
4

Very Good | 4 out of 5

BY: Kathia

the elevator would not stop on the 3rd floor and was not fixed promptly

Pros: Clean and great breakfast.
Cons: They do not supply conditioner and lotion. Was not able to check in early.
6
1.5

Poor | 1.5 out of 5

BY: Verified Hotel Guest

Pros: Clean beds
Cons: Wouldn't give us a room with 2 beds even though they were available. Got in late and house keeping came in and woke us up despite having a DO NOT DISTURB sign hanging outside, and made us come up to front desk to get an extra towel. Bad service.
6
5

Exceptional | 5 out of 5

BY: Gene

Nice room, good breakfast. would have liked a balcony suite Maybe nextime

Pros: very clean and friendly
Showing page 1 of hotel reviews
Previous Page | Next Page

Win a $150 Amazon Voucher!

Mainstay Suites Knoxville Reviews

To enter this competition, you need to have stayed in Mainstay Suites Knoxville - that way we can assure our fans that all reviews on our website are genuine. For every 200 valid reviews we receive one lucky winner will be randomly selected to receive a $150 Amazon voucher.

Write a review of Mainstay Suites Knoxville