Mainstay Suites Knoxville Guest Reviews
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|4.8 miles from Knoxville centre|
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Megan C, Rogersville Sun, 3 March 2013
Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.
Liked: Beds were extremely comfortable.
Disliked: Shampoo and soap.
Derek Tue, 14 June 2016
Liked: The rooms were clean and appealing. Loved the balcony.
Verified Hotel Guest Tue, 17 May 2016
Disliked: Water pressure was extremely low. It took almost 10 minutes to get hot water. The room felt stuffy even with the AC on.
Paul Thu, 12 May 2016
Liked: Everything... Great location and awesome staff! Very clean hotel and comfortable beds.
Cindy Thu, 12 May 2016
Liked: Great location and VERY friendly staff. Check in was a breeze with Stephanie and checkout with Amber went smoothly. Even the overnight assistance was perfect Henry greeted me with a friendly voice for my wake up call! I'll stay here again.
Disliked: Nothing absolutely perfect facility.
James Tue, 10 May 2016
Liked: New towels
Disliked: Breakfast was terrible, bed linens needed replaced, mold on the shower ceiling. Hotel billed as 2 1/2 star, should have been a 1 star
Denice Wed, 20 April 2016
Disliked: There was no hot water. We had to take a cold shower. I said something to the manager on duty she just said it's because we are on a corner let it run for awhile. It NEVER got warm. I feel we should have gotten a discount. I most likely will not stay in a mainstay again. Also breakfast was over at 9:00. We stay on allot of hotels. Breakfast usually goes until 10-11
Janette Thu, 17 March 2016
Disliked: Dirty with old furniture
Omar Wed, 24 February 2016
Liked: Wonderful staff and great location. Cracker Barrel and Hooters right next door. Bed was comfortable. Loved the pillows.
Martha Tue, 23 February 2016
Disliked: We went to breakfast in the morning expecting a decent breakfast! Not!! They were out of eggs, the waffle maker not working, and the pastries were stale! Needless to say we went to Cracker Barrel!
Arnold Tue, 23 February 2016
Liked: I was surprised that there was a full kitchen. I did not need it but it was nice to find out about it.
Disliked: I would of preferred a king bed. I was given a queen. It was comfortable.not sure if they have kings as I did request one.