MainStay Suites Knoxville

144 Merchants Drive, Knoxville, TN | Area: Knoxville North (Map)
5.2 miles from Knoxville centre (as shown on map)
MainStay Suites Knoxville



Hotel Overview

Rooms: 65
Check-in time: 15:00
Check-out time: 12:00

The MainStay Suiteshotel Knoxville, located off Interstate 75 and less than four miles from downtown Knoxville. Popular attractions like Knoxville Convention Center, University of Tennessee, Knoxville Expo Center, University of Tennessee Medical Center and McGhee Tyson Airport are all minutes away from this Knoxville, TN extended stay hotel. Additional nearby points of interest include the Knoxville Zoo, World's Fair Park, Neyland Stadium, Thompson-Boling Arena and the Tennessee Theatre. Dollywood and Great Smoky Mountains National Park are also nearby. Many corporations are close by, including Kimberly-Clark, Sysco, Regal Entertainment Group, Pilot Flying J, TVA and Y-12. Several restaurants are within walking distance, including Cracker Barrel Old Country Store and Starbucks. This extended stay hotel is suitable for corporate and government travelers with affordable rates and residential-style amenities like fully equipped kitchens in all rooms, weekly housekeeping services, free hot breakfast and coffee, free premium cable television with HBO, free wireless high-speed Internet access, fitness center, a free weekday newspaper, free local calls and free parking, public computer with Internet access along with copy and fax services, laundry facilities and a game room. Guests are encouraged to join us every Tuesday evening for our fun-filled manager's reception. All rooms feature separate areas for relaxing, sleeping and eating. Every suite includes a fully equipped kitchen stocked with a full-size refrigerator, microwave, coffee maker, two-burner cooktop, dishwasher, cookware and utensils. Additional in-room amenities include pillow-top mattresses, 32-inch flat-screen televisions, hair dryers, irons and ironing boards. Some rooms include work desks, sofa sleepers and balconies. Non-smoking and connecting rooms can be requested. The hotel is pet-friendly; fees apply.


( View All Amenities )
Free Breakfast
Free Parking
Airport Shuttle
Free Internet Access
Fitness Center/Spa
Swimming Pool
Pets Allowed
Non Smoking Hotel
Handicapped Rooms
Business Center

MainStay Suites Knoxville Guest Reviews


Overall Guest Score: Pleasant | 3.4 out of 5

Showing page 1 of hotel reviews Previous reviews | More reviews

Exceptional | 5 out of 5

BY: Megan C, Rogersville

Sun, 3 March 2013

Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.

Pros:  Beds were extremely comfortable.
Cons:  Shampoo and soap.

Poor | 0.5 out of 5

BY: Verified Hotel Guest

Sun, 15 September 2013

my friend went out onto the balcony to watch the sun come up and got attacked by a band of hornets who had a nest over the doorway. she received several stings which swelled up and caused her some pain. the clerk gave her a bandade and wished us well. she said someone would call us about the incident but never heard from anyone. sooooooooo don't stay at this place. there are many other better places to stay for the money.

Pros:  not much
Cons:  staff had a don't care attitude

Good | 3.5 out of 5

BY: Verified Hotel Guest

Tue, 10 September 2013

Nice hotel with kitchenette. Great space and layout. Comfortable bed and nice tv with plenty of great channels. Safe area of town in close proximity to Interstate 75 and a host of reputable chain restaurants, including Red Lobster, IHOP, Applebees, Outback, Cheddars, and standard fast food fare. Staff was extremely courteous and welcoming. Check-in/check-out was a breeze. For the rating, you get what you pay for. I traveled with my small child and felt safe. My only complaint would be the FREE breakfast. I try to reserve my critiques but couldn't help but be blown away by the poor quality. It left me baffled...nice breakfast room for guests but crappy food and watery juices (apple/orange). If the intent was to drive patrons to the Cracker Barrel in the adjacent lot, job well done.

Pros:  Easy access to Interstate 75 and close proximity to Downtown Knoxville and attractions. Enjoyed the kitchenette space.
Cons:  Quite frankly, the FREE breakfast was detestable. I would rank it lowest and I travel frequently. The only saving grace is that Cracker Barrel is in the same plaza space, so maybe there's some purposeful intent to push patrons there.

Pleasant | 3 out of 5

BY: Ginger

Thu, 22 August 2013
Pros:  The bed was comfortable and the staff was friendly.
Cons:  The room smelled extremely musty. When we asked for another room, it smelled just as bad.
Showing page 1 of user reviews Previous reviews | More reviews