Mainstay Suites Knoxville

144 Merchants Drive, Knoxville, TN | Area: Knoxville North (Map)
5.2 miles from Knoxville centre (as shown on map)
Mainstay Suites Knoxville



Hotel Overview

Rooms: 86
Check-in time: 15:00
Check-out time: 12:00

Extended stay hotel conveniently located off interstate 75 located just 4 miles from downtown Knoxville and the Univeristy of Tennessee. All rooms feature Fully Equipped Kitchens and 32 LCD televisions. Hotel offers Free Parking, Free high speed wireless internet, Free hot breakfast. Hotel features Onsite Guest laundry facility, game room and fitness center. Hotel shares a parking lot with Cracker Barrel, starbucks and hooters and is in walking distance to many other area restaurants. Guest are invited to join in on the Tuesday night Managers reception.Pet accommodation: 15.00/night per pet. Pet limit: 2 pets per room 25 lbs or less. Designated rooms only. Guest must have a credit card on file or 100 USD cash deposit for incidentals.


( View All Amenities )
Free Breakfast
Free Parking
Airport Shuttle
Free Internet Access
Fitness Center/Spa
Swimming Pool
Pets Allowed
Non Smoking Hotel
Handicapped Rooms
Business Center

Mainstay Suites Knoxville Guest Reviews


Overall Guest Score: Pleasant | 3.25 out of 5

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Exceptional | 5 out of 5

BY: Megan C, Rogersville

Sun, 3 March 2013

Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.

Pros:  Beds were extremely comfortable.
Cons:  Shampoo and soap.

Fair | 2.5 out of 5

BY: Verified Hotel Guest

Tue, 22 July 2014
Pros:  Convenient location, nicely lit.
Cons:  Old bedding. There were ants crawling all over the window sill. There was a crack around the window, I think if they fixed the cracking the ant infestation would stop. The hotel was packed and when I went to breakfast, most of the items were gone.

Poor | 1 out of 5

BY: Verified Hotel Guest

Fri, 11 July 2014
Pros:  Room was spacious and clean
Cons:  The AC in the room kept making a "gurgling" sound intermittently all night long. I was charged extra for a room with two double beds. The stairsways and elevators had smell of indian curry Breakfast was terrible and breakfast room was too small for com

Disappointing | 2 out of 5

BY: Verified Hotel Guest

Fri, 20 June 2014

Would not stay there again. Although it was cheap, I just can't tolerate the insects.

Pros:  Good location Inexpensive
Cons:  Ants in the room Poor quality bath linens and sheets

Poor | 1.5 out of 5

BY: Verified Hotel Guest

Tue, 27 May 2014

Not very clean. Sheets are old and have stain. After called, staff did not exchange until she see it. Also, did not specific how many beds were in the room during booking, ended up with a single queen/full bed, and roller bed not available either.

Pros:  Location is quite convenient. Near downtown and highway.
Cons:  Not expected from a 2.5 star. More like a 1.5 star budget inn.

Very Good | 4 out of 5

BY: Verified Hotel Guest

Tue, 29 April 2014
Pros:  Close to everything in need
Cons:  Breakfast should be a little longer
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