Mainstay Suites Knoxville Guest Reviews
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|4.8 miles from Knoxville centre|
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Megan C, Rogersville Sun, 3 March 2013
Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.
Liked: Beds were extremely comfortable.
Disliked: Shampoo and soap.
Lee Sun, 25 September 2016
Disliked: Not much water pressure in shower.
Verified Hotel Guest Wed, 17 August 2016
Liked: Pretty quiet two-night stay (Sat to Mon), comfortable bed, nice fridge, microwave, stove, dishes, etc.
Disliked: Bathtub has some mold and/or dirt around the caulking against the tub wall; air conditioner was noisy, slight smell of old cigarette smell in the room.
Verified Hotel Guest Mon, 25 July 2016
Liked: Rates and location
Disliked: Noise level of neighbors in the balcony next door. Mildew along shower caulking.
Alan Thu, 21 July 2016
Liked: Location was good.
Disliked: Only had smoking rooms left, seemed dated and dirty.
Verified Hotel Guest Tue, 17 May 2016
Disliked: Water pressure was extremely low. It took almost 10 minutes to get hot water. The room felt stuffy even with the AC on.
Paul Thu, 12 May 2016
Liked: Everything... Great location and awesome staff! Very clean hotel and comfortable beds.
Cindy Thu, 12 May 2016
Liked: Great location and VERY friendly staff. Check in was a breeze with Stephanie and checkout with Amber went smoothly. Even the overnight assistance was perfect Henry greeted me with a friendly voice for my wake up call! I'll stay here again.
Disliked: Nothing absolutely perfect facility.
James Tue, 10 May 2016
Liked: New towels
Disliked: Breakfast was terrible, bed linens needed replaced, mold on the shower ceiling. Hotel billed as 2 1/2 star, should have been a 1 star
Daniel Sat, 23 April 2016
Denice Wed, 20 April 2016
Disliked: There was no hot water. We had to take a cold shower. I said something to the manager on duty she just said it's because we are on a corner let it run for awhile. It NEVER got warm. I feel we should have gotten a discount. I most likely will not stay in a mainstay again. Also breakfast was over at 9:00. We stay on allot of hotels. Breakfast usually goes until 10-11