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Mainstay Suites Knoxville
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Mainstay Suites Knoxville

Mainstay Suites Knoxville, 144 Merchants Drive, Knoxville, TN | Area: Knoxville North (Map)
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U5.2 miles from Knoxville centre (as shown on map)

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Hotel Description

! Rooms: 86

# Check-in time: 15:00

# Check-out time: 11:00

Free continental breakfast, complimentary Wi-Fi, premium cable TV and in-room kitchens make the Mainstay Suites Knoxville a prime choice for our guests looking to be in the center of the city's action. The five-floor, extended-stay property features 86 well-appointed suites with full kitchens (expect refrigerators, dishwashers, coffeemakers and more) and dining areas. All accommodations also offer 42-inch flat-panel TVs with Blu-Ray players and surround-sound. Outside your room, you'll find a business center, game room and guest laundromat. Free breakfast is available every day, and some evenings feature a complimentary manger's reception. Parking is ample, with plenty of room for buses cars and trucks. Weekly housekeeping is available. Pets are welcome (for a fee). Located directly on I-75 North, the Mainstay Suites is four miles from Downtown Knoxville and the University of Tennessee. Drive three miles to the World's Fair Park, where you'll find 52-acres of recreation area, attractions, specialty shops, galleries, eateries, cafes and entertainment venues. Several restaurants and cocktail lounges are within walking distance of the hotel. McGhee Tyson Airport is 17 miles away. Thanks to its well-equipped kitchens, spacious suites and location that's convenient to everything, our guests call the Mainstay Suites Knoxville "better than expected for the price."

Amenities View All Amenities

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Free Breakfast
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Free Parking
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Free Internet Access
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Airport Shuttle
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Fitness Center/Spa
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Swimming Pool
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Pets Allowed
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Non Smoking Hotel
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Handicapped Rooms
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Business Center

Map

Mainstay Suites Knoxville Guest Reviews

3
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3.53

OVERALL AVERAGE SCORE: Good | 3.53 out of 5

from 47 customer scores

Showing page 1 of hotel reviews
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6
5

Exceptional | 5 out of 5

BY: Megan C, Rogersville

Great room at a great price. The room was great all together. The beds were very comfortable. Loved that there was a full kitchen. Anytime I stay anywhere there's always take home food and nowhere to keep it cold, so I loved that there was a fridge. The bathroom wasn't a bad size. I loved that I could bring my pet as well. And the staff was very friendly, nice, and helpful. I would definitely recommend this hotel to others.

Pros: Beds were extremely comfortable.
Cons: Shampoo and soap.
6
4.5

Wonderful | 4.5 out of 5

BY: Verified Hotel Guest

Pros: Clean rooms with full size refrigerators.
Cons: Continental Breakfast wasn't perfect but for a quick stop on route to our actually destination, it helped get some food in or stomachs before the long drive.
6
4

Very Good | 4 out of 5

BY: Dennis

Pros: The room had a nice little kitchen area even though it was not a suite. The bed was comfortable and the room was up to date and clean. They did serve a breakfast from 6-9 am but with a Cracker Barrel right next door we ate there instead. Good location.
Cons: This Hotel was rated as 2 1/2 stars and should be 2 star. The bedding was clean but needed replaced. The elevators floors were dirty as the luggage carts. The bathrooms were very cramped. No place to unload luggage under a covered area. No frills lobby.
6
5

Exceptional | 5 out of 5

BY: David

Pros: The staff was extremely helpful and accommodating on a busy and hectic weekend.
6
5

Exceptional | 5 out of 5

BY: Verified Hotel Guest

Nice room, very nice bed and well kept.

Pros: Everything
Cons: No
6
2.5

Fair | 2.5 out of 5

BY: Verified Hotel Guest

Call ahead

Cons: Elevator was broken,,,, had to walk three flights of stairs to load and unload
6
4.5

Wonderful | 4.5 out of 5

BY: Barry

Every one was helpful when ever I needed anything

Pros: It was close to what I needed
Cons: No
6
4

Very Good | 4 out of 5

BY: Marci

This was a quick overnight stop in the middle of a road trip, and they only had smoking rooms available by the time we stopped in at 1am. We were exhausted, so we took the room. The hallway was a bit smoky, so we weren't expecting the room to smell any better, but surprisingly, the room smelled like a non-smoking room.

Pros: The room was larger than expected, and very clean. The desk staff was very friendly and accommodating.
6
1.5

Poor | 1.5 out of 5

BY: Verified Hotel Guest

Pros: Clean beds
Cons: Wouldn't give us a room with 2 beds even though they were available. Got in late and house keeping came in and woke us up despite having a DO NOT DISTURB sign hanging outside, and made us come up to front desk to get an extra towel. Bad service.
6
5

Exceptional | 5 out of 5

BY: Verified Hotel Guest

Nice, friendly staff. Clean spacious room

Pros: Conveniently located to restaurants
6
5

Exceptional | 5 out of 5

BY: Gene

Nice room, good breakfast. would have liked a balcony suite Maybe nextime

Pros: very clean and friendly
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