Holiday Inn Express Hotel & Suites London Guest Reviews
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1.6 miles from London centre |
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Suzanne Wed, 1 May 2024
Good
Gerald Mon, 29 April 2024
Was not worth what I...
Liked: Location
Disliked: My fridge was junk, shower wouldn’t switch to take a bath for the kids , front desk was rude
Denise Sun, 28 April 2024
Disappointing
Liked: Location was good. Price was good.
Disliked: Cleanliness of the bathroom. Was not pleased at all with this. Didn't say anything because didn't seem to be a big deal when I said the sink was not working properly. The guy at the desk told me to make sure the stopper was up. Hello....that is not something you need to tell most people. He was nice about it but no suggestions about what to do. He was putting it on a work order. Mold around the soap holders. Just thought we were going to be at a hotel that should have been really clean. And no fan in the bathroom for the steam.
Stef Fri, 26 April 2024
Superb
Samantha Mon, 22 April 2024
Good
Liked: Clean
Disliked: Bathroom needs ventilation badly! No fan, floor and ceiling getting damage.
Mary Wed, 17 April 2024
Terrible Experience!
Liked: Location near expressway.
Disliked: Customer service. Rude staff. Did not provide extra towels. Was rushed to check out at 11a.m. Exactly! Staff went into my room while I was away. Did not respect privacy.
Nancy Wed, 17 April 2024
Exceptional
Michelle Tue, 16 April 2024
Highly recommend this hotel. It...
Liked: Clean, clean! We skipped out on our last night at a decorated Dump! Can't tell you how happy I was to see such a clean hotel. Appreciate the hand soap in a bottle instead of wasting a bar of soap for a one night stay. The room was huge, spotless and bed super comfortable while breakfast was hot with lots of options! Also nice low lighting behind headboard for night time.
Disliked: Only con is I like real milk or cream with coffee instead of the artificial creamers.Honestly nothing to complain about. Felt safe, seems like a nice town. Decor was simple and fresh. Maybe front desk needed to be more upgraded?
Kevin Sun, 14 April 2024
Good
Liked: Decent breakfast.
Disliked: Room electric needs repair. One bedside lamp Inop. Outlets are temp repair.
Marguerite Thu, 11 April 2024
We would stay again,
Liked: The breakfast was amazing, the best ever in a motel , Staff were great , will return to this location
Disliked: bathroom had a loose ceramic tile and some signs of mold in the caulk around the tub . The heater even powered off seemed to run all night , this would be the worst part of our stay