Holiday Inn Express Hotel & Suites Kansas City Sports Complex Guest Reviews
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|8.9 miles from Kansas City centre|
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Jeff, Breckenridge Tue, 11 August 2015
It was very nice. The staff was very helpful and the breakfast was way better than we expected. We give it 4 out of 5.
Laura Sat, 25 June 2016
Liked: Wonderful breakfast very friendly staff.nice rooms.
Thomas Sun, 19 June 2016
Liked: The staff was polite, and solved a reservation problem immediately. Room was excellent, breakfast was hot and fresh. I would recommend this Holiday Inn to Everyone!
James Sat, 18 June 2016
Liked: It was quiet.
Disliked: Room rate higher than Indy.
Spoewildcat Thu, 16 June 2016
Liked: Excellent location. We were going to a Royals game. Easy to get to and from. Friendly staff, clean facilities and a comfy bed! What else could one ask for?
Donald Thu, 16 June 2016
Liked: Quick trip to baseball stadium
Disliked: Pool closes to early, overnight front desk clerk was very volatile and quick to be snippy. Booked 2 rooms with 2 queen beds and received a king room instead and had to wait over an hour to get the room we originally booked
Kecia Sun, 12 June 2016
Liked: Room is was a good size.
Disliked: There was no water until after 11:00pm and they kept telling us anytime now starting at 6:30. No notification of the circumstance to make other arrangements and getting our money back they said could not happen. We had been at a sports function and very hot and tired and no water.
Jessica Thu, 26 May 2016
Liked: The staff was very friendly and the beds were cozy.
Disliked: I only had one issue.. When I called to book a room, I spoke with a general customer service representative (not staff at this particular location) and was highly disappointed in their rude and condisending demeanor -- such behavior turned me to book through booking.com.
Deborah Tue, 24 May 2016
Liked: It was clean. The staff were all pleasant. I felt very safe. It was 8 minutes to the zoo. It was a few minutes from restaurants and walmart. The pool and gym were clean. The bed was great. I slept very well. The free breakfast and coffee was good.
Matt Thu, 12 May 2016
Liked: Overall a good experience.
Disliked: Small pool and exercise room. No hot tub. When we checked in we asked the staff to charge our room on a different card. It didn't get billed that way, we had the charge on the first card.
Courtney Tue, 26 April 2016
Liked: Desk staff was friendly, bed was comfortable.
Disliked: Refrigerator missing from room, wifi didn't work in our basement room, a giant centipede looking thing was on the floor of our room.