Holiday Inn Express & Suites - Atlanta Downtown Guest Reviews
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|0.8 miles from Atlanta City Hall Atrium|
|v||6 mins driving|
|t||17 mins walking|
|UBER from $4-6|
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Kelly, Williamson, SC Sun, 2 February 2014
Room was smaller than in most HIE but adequate for the two of us for a short stay. Excellent service though.
Liked: Excellent service and very clean and pleasant.
Disliked: If you're a light sleeper, the street noise will bother you. Bring a fan or something to drown out the noise.
Vera Tue, 19 April 2016
Liked: The internet worked.
Disliked: The personnel was absolutely one of the worst personnel I have ever encountered. They are very rude and have no affinity with guest services. When I checked in, the receptionist burbed and was leaning over coming across over as bored. His english was hard too fall. If I had a question to the front desk they dont even look at you. No one says good morning or afternoon or when they do it is as if it costs too much of their time. I really recommend they take classes on how to treat guests. I dont recommend this hotel to anyone. The only person who was customer friendly was the bell boy (african).
Swimmers Sat, 9 April 2016
Liked: Proximity to GA tech and entertainment
Disliked: The room was a bit small and do not like to use valet parking
Timothy Fri, 8 April 2016
Liked: Hotel actually has a great location. Hotel is centrally located on a quieter downtown street. Very clean, seemed safe. Short walk to Phillips Arena, Georgia Dome, Georgia World Congress Center, Aquarium, World of Coke, CNN, just to name a few. MARTA station is very close up on Peach Tree to get you out to Turner Field and Airport. Street Car stops just outside on Corner. MARTA to Peach Tree station from Airport was really convenient. Wish we knew that on the way into Atlanta.
Breakfast is simple and always enough. Staff was very friendly and helpful. I would stay here again for sure.
Disliked: Elevators are small which may cause waits at busy times but it is a minor issue. Need give yourself time for breakfast since area to eat is small when hotel is full. Rooms were not ready when we checked in for a couple of members of our group. Hotel took care of this relatively quick. More of an inconvenience than anything after a day of travel. Almost didn't book because the maps on booking.com come made things look way farther apart then they actually were. Maps on booking.com com do not give a good representations as who how close everything is.
Sylvia Mon, 21 March 2016
Liked: I liked how I could walk from the venue to my room and the staff was friendly and the breakfast was o.k.
Disliked: I paid almost $300 for a room that was to closed in. I had a small TV in the bedroom. The bed they say was queen, Not that was a full bed with a queen size head board on the wall.
T Sun, 20 March 2016
Liked: Enough choice of food during breakfast
Disliked: Noise during night from talking people on the hall way
Nichoals Sun, 20 March 2016
Liked: Centrally located in ATL.
Disliked: No air con, tiny room. Can't really blame them for being in ATL!
Brittani Sat, 19 March 2016
Disliked: Parking situation is horrible. Valet is horrible
Betty-ann Mon, 14 March 2016
Liked: Breakfast and bed was fine.
Disliked: Small bathroom
Gerardo Sun, 13 March 2016
Liked: Location & value
Disliked: Toilet barely accessible
Larainef Sun, 13 March 2016
Liked: Separate rooms for bed and lounge; beautiful bed and pillows; good breakfast.
Disliked: Bottom sheet was covered in 'pilling' and should be discarded.