Liked: Hotel was nice, staff was nice. I ordered 4 Danishes, 4 croissants, coffee and orange juice to be delivered in the morning and got charged $86.00. Parking was $20.00. WIFI even costs at this hotel!

In town for Kenny Chesney...

Liked: Location. Clean. Staff was great. The girl(forgot to get her name) who checked us in was very knowledgeable and gave us good recommendations for food. Had a drink at the bar and Brittani was awesome. Was able to manage a busy bar by herself and was very accommodating.
Disliked: $53 for valet seems a bit steep because I had a pickup track that you parked in the same space as a midsize car would have been.

Exceptional

Very good

It was fine, if you...

Liked: PROS: + Central Location - easy to walk to conference center+ Starbucks in Hotel was very convenient+ Comfortable Rooms+ Most of the staff were great+ Bed was fine
Disliked: CONS:- Outside noise- Unhelpful reservation desk / staff- Early check in process was extremely frustrating. After flying in on the red-eye for work and writing the hotel a week ahead of time requesting an early check in directly on my Booking reservation and then again through Booking's email "Contact Hotel" Message system, I wrongly assumed that someone in reservations would make arrangements or at minimum leave a note for check in staff.I never heard back. Arriving at the hotel and letting them know I had requested early check in, they smugly reminded me that check in wasn't until 4:00pm but if a room became available I could pay $50 to check in before 4:00pm. PERSONAL MUSINGS: The front desk of a hotel should be friendly and not feel like you are checking in at the DMV. It's not good when the first employee you deal with is smug, unhelpful, has no empathy or willingness to help and you are exhausted. Employees can make or break a hotel and this experience will make me rethink before staying here with our employees again for this yearly conference.

Very good

Superb

For the amount they charge...

Liked: Very friendly staff, bartender at the pool wasn’t really family friendly.
Disliked: Old, dirty walls and doors.

Exceptional

Passable

Liked: The hotel was great but the room I booked was bigger than the room I got
Disliked: Room services isn't 24/7