Extended Stay America - Los Angeles - Torrance Harbor Gateway Guest Reviews
Write a review
|3.4 miles from Torrance centre|
Write a review
Beau Wed, 9 November 2016
Liked: Able to cook food in room.
Tiffany Wed, 28 September 2016
Liked: I liked that we had enough towels and kitchen amenities!
Disliked: The customer service was Horrible!! Didn't get me any information about the facilities offered. The lady at the front desk hardly ever looked up to properly engage with me or my friends. I understand it was a hot day but it was air conditioning inside. Left my water bottle at the desk and no one bothered to let me know. When i asked about it during check out the same lady had nothing to say. It made me just want to throw my key on her face and leave!
Verified Hotel Guest Mon, 26 September 2016
Disliked: The walls were paper thin. Let's just say the neighbors kept us up all night and leave it at that.
Cristian Sat, 3 September 2016
Liked: the room was awesome. Felt like home with the little kitchenette.
Verified Hotel Guest Mon, 29 August 2016
Liked: The Staff was friendly and the location was good.
Disliked: the beds were not super comfortable and the air condition was loud.
Kathy Wed, 24 August 2016
Liked: Location was nice, One of the staff members was nice, the young man who check me in. But did upgrade me by giving me a suite
Disliked: The fact that didn't have my room ready for 2.5 hours after check in because the didn't have the king room that I requested.
Paul Sun, 21 August 2016
Disliked: Large puddle of water in kitchens area of room, bath sink was clogged,area behind front desk looked like a bomb went off,
Verified Hotel Guest Fri, 5 August 2016
Disliked: When I booked I requested one bed non smoking. I checked in and they only had a two bed smoking room.
Anthony Tue, 2 August 2016
Disliked: Place me in a smoking room and I am not a smoker.
Verified Hotel Guest Tue, 2 August 2016
Liked: I liked the location and the exterior of the facility.
Disliked: There was really nothing that I liked about the hotel. It was dirty, the elevator didn't work right. The room smelled of smoke even though it was supposed to be a non-smoking room. It said that this hotel was a 21/2 star hotel, but it was really more of 1