Extended Stay America - Los Angeles - Torrance Harbor Gateway Guest Reviews
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|3.4 miles from Torrance centre|
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Gus Sun, 17 April 2016
Liked: all else nice cozy,
Disliked: bed like bricks restless nights tv all bad
Anonymous Thu, 7 April 2016
Disliked: No cleaning of room daily is disappointing, customer have to throw their trash and pick up their towels. And paying to have it clean is disgusting. Why do you have the customer pay for cleaning when It is the management responsibility to keep their property clean.Not recommendable....
Alvina Wed, 6 April 2016
Liked: There was no breakfast just grab n go snacks.
Disliked: The banging of doors all night long. Then sounded like someone was trying to open our door.
Scott Mon, 4 April 2016
Liked: Easy access to interstate and close to LAX
Disliked: Room in overall disrepair and not to the cleanliness standard expected for star level.
Robert Sat, 12 March 2016
Liked: Nothing. Seriously.
Disliked: The policy of not stocking the kitchennette is ridiculous. You have to ask for items, and then you only get limited, cheap, plastic-ware. The breakfast was unacceptable--wasn't even a continental breakfast: coffee [that ran out], granola bars, apples & oranges of questionable freshness, oatmeal packets without bowls [and nothing in the rooms in which to prepare them], and mini danishes & mini muffins in plastic that could have come from a vending machine. Just awful. Pathetic that a hotel advertises that as 'free breakfast included.' Went up the room to make the oatmeal. Needed bowls. Went down to front desk for them--styrofoam bowls. Returned to room. No utensils either. Gave up. And this was only one of the frustrations with amenities. This 'hotel' was one of the biggest disappointments I've ever had. And I booked it for another couple with which we shared--completely embarrassed--had to apologize in shame.
George Thu, 10 March 2016
Disliked: Distance from everything
George Fri, 4 March 2016
Verified Hotel Guest Wed, 24 February 2016
Disliked: The entire hotel smells like an ash tray! The smell is suffocating, nauseating and makes you totally sick! The rooms is gross, hair on the pillows and in the bathtub. This hotel should not be in operation. Worst experience ever.
Jennifer Thu, 18 February 2016
Liked: It was clean and check in was easy. I had trouble finding the hotel and the front desk clerk was very patient and helpful.
Elena Sun, 17 January 2016
Liked: They don't clean the room every day or make the bed the personal statement is because that why is.les expensive