Extended Stay America - Los Angeles - Torrance Harbor Gateway Guest Reviews
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|3.4 miles from Torrance centre|
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Tiffany Wed, 28 September 2016
Liked: I liked that we had enough towels and kitchen amenities!
Disliked: The customer service was Horrible!! Didn't get me any information about the facilities offered. The lady at the front desk hardly ever looked up to properly engage with me or my friends. I understand it was a hot day but it was air conditioning inside. Left my water bottle at the desk and no one bothered to let me know. When i asked about it during check out the same lady had nothing to say. It made me just want to throw my key on her face and leave!
Sonia Tue, 20 September 2016
Disliked: My room did smell like somebody did smock there. I did not like that dogs were around and I was afraid they do have fleas. They said breakfast includes and they had just black coffee, no milk , no bread, no any fruit.
Cristian Sat, 3 September 2016
Liked: the room was awesome. Felt like home with the little kitchenette.
Kathy Wed, 24 August 2016
Liked: Location was nice, One of the staff members was nice, the young man who check me in. But did upgrade me by giving me a suite
Disliked: The fact that didn't have my room ready for 2.5 hours after check in because the didn't have the king room that I requested.
Paul Sun, 21 August 2016
Disliked: Large puddle of water in kitchens area of room, bath sink was clogged,area behind front desk looked like a bomb went off,
Verified Hotel Guest Fri, 5 August 2016
Disliked: When I booked I requested one bed non smoking. I checked in and they only had a two bed smoking room.
Anthony Tue, 2 August 2016
Disliked: Place me in a smoking room and I am not a smoker.
Mick Wed, 27 July 2016
Liked: The location is a short drive to the Stub Hub Center.
Disliked: The room did not have any of the needed kitchen supplies or utensils not even a coffee maker. We had to ask for each and every item.
Richard Mon, 25 July 2016
Liked: The front desk guy was a good guy. but I could be wrong. He was polite and helpful.
Disliked: The breakfast was lacking.
Verified Hotel Guest Tue, 19 July 2016
Liked: The staff, cleanliness and location.