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Extended Stay America - Los Angeles - Torrance Harbor Gateway
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Extended Stay America - Los Angeles - Torrance Harbor Gateway

Extended Stay America - Los Angeles - Torrance Harbor Gateway, 19200 Harbor Gateway, Torrance, CA (Map)
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U3.4 miles from Torrance centre (as shown on map)

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Hotel Description

! Rooms: 122

# Check-in time: 15:00

# Check-out time: 11:00

At Extended Stay America, only 14 miles from Los Angeles, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 122 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. ...Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

Amenities View All Amenities

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Free Breakfast
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Free Parking
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Free Internet Access
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Airport Shuttle
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Fitness Center/Spa
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Swimming Pool
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Pets Allowed
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Non Smoking Hotel
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Handicapped Rooms
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Business Center

Map

Extended Stay America - Los Angeles - Torrance Harbor Gateway Guest Reviews

3
Z
3.65

OVERALL AVERAGE SCORE: Good | 3.65 out of 5

from 97 customer scores

Showing page 1 of hotel reviews
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6
0.5

Poor | 0.5 out of 5

BY: Verified Hotel Guest

Poorly managed. Maintenance & cleanliness were the major problems Do NOT recommend this one

Cons: We are loyal customers of Extended Stay. This was the dirtiest one we have ever been in. NOT a good experience
6
3.5

Good | 3.5 out of 5

BY: Alexander

Pros: Location.
Cons: Breakfast. Only on the first morning were there granola bars. One morning there was no coffee. The only creamers were sweetened or flavored. There was no juice. Fruit was apple or orange. Some cupcakes.THIS WAS NOT BREAKFAST
6
2

Disappointing | 2 out of 5

BY: Verified Hotel Guest

Pros: Friendly front desk staff
Cons: Room smells, creaky bed, no counter space in bathroom, no shampoo, no hair dryer, no coffee machine in room, maid didn't clean the room during the 2 night stay.
6
0.5

Poor | 0.5 out of 5

BY: Verified Hotel Guest

Cons: Rude, classless employees that don't have much if any real customer service training !! If u most stay @ this hotel chain I seriously think you should rethink your options
6
1

Poor | 1 out of 5

BY: William

Pros: It was available.
Cons: Grab and go breakfast. basically a packaged muffin and coffee. Hotel is dingy and unkept. Obviously, the maids don't change the sheets if they can get away it. Hair in bed. Do others a favor and pull all blankets and sheets off bed when you leave.
6
5

Exceptional | 5 out of 5

BY: Ronald

Pros: Friendly hotel staff, pets accepted, room cleanliness, etc.
6
0.5

Poor | 0.5 out of 5

BY: Verified Hotel Guest

way overrated this was a huge disappointment

Pros: nothing
Cons: room was dirty in many areas...kitchen stuff not in room...insect problem..hairs all over bed...hallways reeked of weed
6
4

Very Good | 4 out of 5

BY: Verified Hotel Guest

Pros: I like the kitchenette.
Cons: There was a spider in the room.
6
3.5

Good | 3.5 out of 5

BY: Verified Hotel Guest

Pros: The room and amenities where OK.
Cons: The staff. When I needed something from the list of amenities they offered the staff person at night was hard to communicate with very short and seemed bothered by request. I asked for a blanket and extra pillows she gave me on and lied and said no more
6
0.5

Poor | 0.5 out of 5

BY: Nichole

Kitchen had nothing in cabinets no silverware no coffee maker nothing but 2 empty ice trays. I called the lobby and had to request. That resulted in me having to go downstairs and carry up a plastic tote of plates and silverware. That ALSO had hair in it. No dish soap had to go ask for that too. Everything was so dirty I wouldn't walk barefoot and guarantee I left it cleaner than I found it. Also the non-smoking and smoking all share one floor and hallway part of which is separated by a TRASH ROOM that vents to hallway and smelled God awful.

Pros: location.
Cons: It was dirty. I don't mean a little dirty I mean seriously concerning dirty. Table in room was sticky, hairs in bathtub, top blanket on bed horribly stained, nothing had been dusted or wiped down in months. The kitchen HAS NOTHING IN IT U HAVE TO ASK!
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