Extended Stay America - Los Angeles - Torrance Harbor Gateway Guest Reviews
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|3.4 miles from Torrance centre|
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Tania Fri, 8 July 2016
Liked: Staff was awesome. Even helped accomodate me when I came in a day earlier than scheduled. Made our stay that much better. My children were able to enjoy the night after a long haul from out of town. We were very grateful and pleased.
Ryan Thu, 7 July 2016
Liked: Size of room
Disliked: Hair on sheets. They obviously don't wash the sheets often.
Kristopher Wed, 29 June 2016
Liked: The location was perfect. Friendly staff
Disliked: You had to ask for clean towels even though it's a extended stay you should still get clean towels everyday. It wasn't the cleanest place either. It's not hard to clean a room
Gus Sun, 17 April 2016
Liked: all else nice cozy,
Disliked: bed like bricks restless nights tv all bad
Anonymous Thu, 7 April 2016
Disliked: No cleaning of room daily is disappointing, customer have to throw their trash and pick up their towels. And paying to have it clean is disgusting. Why do you have the customer pay for cleaning when It is the management responsibility to keep their property clean.Not recommendable....
Alvina Wed, 6 April 2016
Liked: There was no breakfast just grab n go snacks.
Disliked: The banging of doors all night long. Then sounded like someone was trying to open our door.
Scott Mon, 4 April 2016
Liked: Easy access to interstate and close to LAX
Disliked: Room in overall disrepair and not to the cleanliness standard expected for star level.
Robert Sat, 12 March 2016
Liked: Nothing. Seriously.
Disliked: The policy of not stocking the kitchennette is ridiculous. You have to ask for items, and then you only get limited, cheap, plastic-ware. The breakfast was unacceptable--wasn't even a continental breakfast: coffee [that ran out], granola bars, apples & oranges of questionable freshness, oatmeal packets without bowls [and nothing in the rooms in which to prepare them], and mini danishes & mini muffins in plastic that could have come from a vending machine. Just awful. Pathetic that a hotel advertises that as 'free breakfast included.' Went up the room to make the oatmeal. Needed bowls. Went down to front desk for them--styrofoam bowls. Returned to room. No utensils either. Gave up. And this was only one of the frustrations with amenities. This 'hotel' was one of the biggest disappointments I've ever had. And I booked it for another couple with which we shared--completely embarrassed--had to apologize in shame.
George Thu, 10 March 2016
Disliked: Distance from everything
George Fri, 4 March 2016