Extended Stay America Suites - Long Island - Melville Guest Reviews
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2.5 miles from Melville centre |
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Johnny Wed, 1 May 2024
Good location, but the property...
Disliked: They advertised breakfast, but it was only food bars and pre-packaged muffins.
Mallory Sun, 21 April 2024
Miserable place and nasty staff
Liked: Location to destination is literally the only good part
Disliked: Extremely rude staff, not only to me but another man who couldn't find the correct word in English he was looking for so desk girl had to be condescending towards him. Metal beer caps left on our room floor from prior occupants. Place smelled like weed and cigarettes as soon as you walk in. Due to things I was not told I arrive after 8 hours and have to call home to have someone go online and pay even more for this overpriced place and the desk girl was nasty to the person I had to call as well including not answering her as she is on their site and playing on her own phone. No greeting when you walk in aside from this snobby little girl's glare. Stood behind her glass wall making comments under her breathe the whole time. She initially tried to recharge the whole stay because she didn't bother to look up from her phone to realize we paid online prior to arriving. Rude, snobby ignorant staff. Worried about incidentals meanwhile part of our wall was TAPED and painted over and the mirror frame broken along with stains and metal beer caps left behind for my kids to step on. We had nothing to do for 2 hours but pretty much ran outta there the next morning. You don't deserve to charge what you do and that girl played on her phone our whole check in. Wish I would have stuck with out first choice and drove a few extra miles thru the insane traffic. I'd rather be in traffic for 13 hours than in this hotel 13 seconds.
Jennifer Wed, 17 April 2024
This guest did not leave comments about this hotel.
Catherine Sat, 13 April 2024
Horrible and frightening
Liked: The rooms were clean but outdated
Disliked: Everything ….. riff raff people running around lobby and hallways all night. Very sketchy! And people banging on doors all night.. I’m sure drugs deals being made. Since all I could smell in my NON Smoking floor was pot and Cigarettes! Told front desk and they seem no surprises and to care less.One night I walked in lobby to see two sheriff’s deputies going some where As a single women traveling I felt Very frightened and was running to my door every night and sleeping with door propped up to doorHorrible place and can see why so cheap. U get what u pay for I guess
Jeannette Sat, 13 April 2024
Good value
Liked: I like that room was a nice size, comfortable and there was no carpeting so felt cleaner.
Disliked: Can be updated.
Simone Fri, 12 April 2024
Very poor
Liked: Mel at the front desk!!
Disliked: There was only one coffee cup left at 7AM and no breakfast. There were a few packets of oatmeal but no cup to make it in. For 265 for one night I would expect something. The common areas smelled like smoke, my room as well. I had a disabled person with me, there was nowhere to sit in the lobby or out the front door while we waited for Uber,
Karimah Wed, 10 April 2024
It feels safe and secure.
Liked: It's always clean which is good.
Simone Mon, 8 April 2024
Very poor
Liked: The front desk staff person, Mel, was amazing!
Disliked: There were no cups for coffee by 7am… could not make oatmeal, which was the only food left for breakfast. I would expect some food at that early hour. The hallways smell like smoke and the common areas are not maintained.
Karimah Wed, 27 March 2024
It's a very comfortable
Liked: Always kept clean and staff is kind. I appreciate the whole experience of being safe.
Disliked: I can't think of anything off hand at this time.
Debater Fri, 22 March 2024
Very good
Liked: Staff was amazing
Disliked: I didn't bring slippers. it would be perfect if it was provided.