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Element New York Times Square West eee - (855) 338-9955
Element New York Times Square West, 311 West 39th Street, New York City, NY -(855) 338-9955
Area: Madison Square Garden - Convention Area
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BOOK ONLINE OR CALL - (855) 338-9955
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2005 Ratings)
0.4 miles from New York City centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
This stylish Manhattan hotel is located in the Theater District and is 2113 feet from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV. The modern guest rooms at Element by Westin Times Square are equipped with a DVD player iPod docking station and free Wi-Fi. They are furnished with a microwave refrigerator and coffee maker. This nonsmoking hotel features an on-site gym with a variety of cardio machines. Bicycle rentals are available. A breakfast buffet is served every morning at the Element. Snacks are sold at the 24-hour pantry. Madison Square Garden is 1585 feet from the Times Square Element. NBC Studios and Rockefeller Center are 1 mi from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Bicycle rental
` Internet services
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Luggage storage
` WiFi
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` Wheelchair accessible
` Grocery deliveries
` car hire
` 24-hour security
` Accessible parking
` Facilities for Disabled Guests
` Non-smoking Rooms
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Auditory guidance
` Outdoor furniture
` Fitness
` Key access
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Hand sanitizer in guest accommodation and key areas
` Breakfast takeaway containers
` Delivered food is securely covered
` Invoice provided
` Minimarket on site

Element New York Times Square West Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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5

Exceptional - 5.0 out of 5

Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017

Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

5

Exceptional - 5.0 out of 5

Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

5

Exceptional - 5.0 out of 5

Ada, Bristol, CT Sat, 21 July 2012

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

4.5

Wonderful - 4.5 out of 5

Michal Wed, 24 April 2024

Superb

4.5

Wonderful - 4.5 out of 5

Liubov Wed, 24 April 2024

Superb

Liked: Nice and clean
Disliked: A bit small size of bed

3.5

Good - 3.5 out of 5

Herberto Tue, 23 April 2024

Alright!

Liked: The location is excellent, especially at this price range. Very nice bathrooms
Disliked: So this was my BIG issue. I have no idea what happened with my bed before my stay but it’s like that mattress had been run up and down by a truck. Honestly it was extremely uncomfortable

4

Very Good - 4.0 out of 5

Leila Mon, 22 April 2024

Very good

Liked: The room was spacious and comfortable. The staff was friendly and after 6 pm they gave a cocktail and snack.They let us leave the luggage.Good location if you want to be near Times Square.
Disliked: The view of the room.The waiting for the elevators was chaotic. Lucky for us, that wasn't a problem because we were on the sixth floor.For us, the breakfast wasn't good.

2

Disappointing - 2.0 out of 5

Shenika Mon, 22 April 2024

Nice hotel, good location but...

Liked: It’s a nice looking hotel, our room was clean and spacious enough. Having a kitchenette was very useful. Location was not too bad, you are very close to Times Square so it’s always busy with many people around. Well connected to get to all areas, it’s a short walk to a few subway/train stations too.
Disliked: Not enough elevators, breakfast was so sickening after a week - not enough variation in food for the size of the hotel, the breakfast canteen is small compared to how many people were there. Also, upon arrival we were asked to pay an extra $250 deposit but this was not mentioned at all online when I booked. Last thing to mention is that there was no security for the entrance until the last day, then we had to use our room key to come into the hotel, but for 6 days of the week anybody could come in.

5

Exceptional - 5.0 out of 5

Kastner Mon, 22 April 2024

Exceptional

3.5

Good - 3.5 out of 5

Rebecca Mon, 22 April 2024

Good place to stay for...

Liked: The location was convenient to the subway and our room had views of the Empire State Building. The breakfast was free and had a wide variety of options that changed every morning.
Disliked: There is no early check-in, not even if you arrive just 30 minutes before check-in starts. The elevator is also slow and you might have to wait more than 5 minutes for an elevator. Also, the sheets seemed clean but if you pull those up, the mattress protector was covered in hair and that was really gross.

2.5

Fair - 2.5 out of 5

Ashleigh Mon, 22 April 2024

Great overall, only 1 flaw

Liked: The staff was very nice and friendly. Love the complementary offers with your stay!
Disliked: My room was not as clean as it should have been and could have been. My bed sheets were NOTICEABLY dirty stains and dirt marks were all over all sheets and pillows the towels were dirty too. I asked for new sheets and that also took 25mins, I had to call back! I think the bathroom, bed sheet and the dishware could have been much more clean. hotels in general are dirty enough the least you can do is make sure the sheets the guest sleep in are CLEAN. other than that, there isn't anything to complain about.

3.5

Good - 3.5 out of 5

Judywei518 Mon, 22 April 2024

Good

Liked: good location ,good view,
Disliked: the drain in the bathroom is not smoothly,always a lot of water during shower,

4.5

Wonderful - 4.5 out of 5

Doering Sun, 21 April 2024

Would recommend Element to others.

Liked: Good and plenty of it, even fresh fruit. Could use some nondairy milk. Cheerful helpful staff. Especially helpful when we were storing and retrieving the luggage.

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Element New York Times Square West 311 West 39th Street, New York City, NY