Doubletree Memphis Downtown Guest Reviews
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|0.6 miles from Memphis centre|
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Robert Tue, 21 June 2016
Liked: Bed very comfortable
Disliked: Elevators but one was shut down for a bit
Sue Tue, 21 June 2016
Liked: Bed was comfortable, location great,
Disliked: Very disappointed in the service offered at reception. At noon we were promised that the low-floor room we requested would be prepared for us as soon as possible. We returned at 3:35pm to be told it wasn't ready, only "may be" ready at 4pm and that it was our fault for rejecting a 6th floor room (not true, never offered). This was on a day of 35 degree heat. We asked to see the duty manager and her explanation and apology were insincere and unhelpful. I expect better of this chain of hotels. Never again.
Michele Mon, 20 June 2016
Liked: The staff was amazingly friendly and helpful. The location across from stadium and Peabody was great for access from highway and for walking everywhere. Comfortable lounge chairs and beds. Loved the rooftop pool and getting bottled water in every room. Valet parking was great and in line with other parking services in other cities. It felt very safe even though Memphis is getting a bad rep for crime near Beale Street
Disliked: Despite being no smoking, the building smelled faintly of years of stale tobacco. The window blinds didn't open or adjust so you couldn't easily see out and made the dark furnishings look even more drab. Does need an update although the lobby is great and having a TGIF on site was very nice, more reasonable and relaxing than most "hotel" restaurants.
Liz Tue, 14 June 2016
Liked: Front desk staff and in particular female manager very helpful and fun and pleasant
Disliked: Rooms a little dated compared with hotel lobby.TGI staff unpleasant eat elsewhere.Great breakfast?Blue?10mins walk left from hotel then right and on right
Mitchell Tue, 14 June 2016
Disliked: Get the rooms ready by at least the check in time. Teach staff to smile and at least act like they wouldn't rather be anywhere but there
Juliana Mon, 13 June 2016
Liked: the location is extremely good - a lot of sightseeing places can be reached by foot
Disliked: dark rooms - more sunlight in the rooms would be nicer
Teri Fri, 10 June 2016
Liked: The beds were really comfortable. Felt really safe.
Disliked: The sink was falling out of the vanity
George Wed, 8 June 2016
Liked: Location and hotel itself were great.
Disliked: A bit over priced plus valet parking cost.
Kim Tue, 7 June 2016
Liked: A lovely experience
Sam Fri, 3 June 2016
Liked: Location, I guess it cost more.
Disliked: Every time you turned around someone had their hand out wanting money. It doesn't show that there is no place to park at hotel nor does it show that you have to pay for valet and are expected to tip.