DoubleTree By Hilton Memphis Downtown Guest Reviews
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Write a review
Collette Mon, 30 June 2025
Sleepless night.
Liked: The staff was so kind and went out of their way to assist us.
Disliked: There was a group that was out of control around 2-3 am and they were never asked by management to be quiet. They could hear them, it is very open and this guest was out of control.
Valerie Sun, 22 June 2025
Great location with good services...
Liked: Great location. Clean. Comfortable bed.
Disliked: We were given a room with a bad view and strange glass — possibly opaque or else so dirty on the exterior you couldn’t see through it. Also it was small and strange layout. I’m a genius level on Booking.com and a Hilton Gold member so I expected to have been given a better room.
Kevin Sat, 21 June 2025
Exceptional
Steve Sun, 1 June 2025
Pleasant
Merlinda Thu, 29 May 2025
Very good
Liked: The location was walking distance to Beale Street. The hotel had a bar attached that sold meals and drinks.
Disliked: Housekeeping did not abide by our do not disturb sign
Krista Mon, 26 May 2025
Loud and smelly.
Liked: Location and lobby were nice.
Disliked: The room was smelly and I sneezed and itched all night. I took a shower before bed so not sure if it was the soap or the bed. Also, was not prepared for loud cars racing through the streets.
Carre Mon, 26 May 2025
For the price the bathroom...
Liked: The roomWas nice !
Disliked: The bathroom needs updating!
Susan Sat, 24 May 2025
Good place for a downtown...
Liked: Clean, helpful staff, good location
Jeanne' Thu, 22 May 2025
Spend your money elsewhere.
Liked: Location was close to restaurants, The Peabody Hotel and Beale Street. Valet staff was exceptional: helpful, timely, professional and friendly. The attached lobby bar was nice. Wait staff was efficient. Large and updated lobby area.
Disliked: The room was not to my liking for the price paid for the room. There was oddly only one nightstand the other had obviously been removed and not replaced. The carpet was really old. There were painted over water stains on the ceiling. Overall the room was poor at best and I would not recommend staying here. Hotel did not have enough safety. Lobby open to anyone to enter. Elevator was not keypass secured. Only one security guard was on duty.
Cheryl Mon, 19 May 2025
My stay was wonderful
Disliked: The pool wasn’t open and we wanted to swim.