Courtyard by Marriott Grand Rapids Downtown Guest Reviews
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0.3 miles from Grand Rapids centre |
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Conrad, Warren, visiting Intersection Grand Rapids Wed, 21 October 2015
Our experience was great other than knowing we had to hide our valuables every time we left the room. Not really any good places to eat except Bagger Dave's right next door. I was charged a $250.00 extra fee on my debit card after we got home. When I called to ask what it was for I was told it was for smoking in the room. I was given a number to call and talk with someone about this. I called and left a message and no one ever returned my call. No warning, no explanation, just charged my debit card $250.00! We even tipped the house keeping when leaving. My guests went downstairs and outside every time they had to smoke.
Liked: Nice location; close to our venue; connects to other buildings via Skywalk.
Disliked: Someone came in our room every time we left. No vent in the bathroom. Only place to eat was Bagger Dave's. Harassed by the local beggars and or/dealers that hung out by the entrances.
Jeffrey, Mishawaka Mon, 14 September 2015
Close to the Intersection concert venue.
Liked: Location.
Disliked: Price.
Ellen Thu, 25 April 2024
Exceptional
Liked: The furniture in our room was great! The loveseat thingy was so comfy to watch TV and the little side table was great for doing my makeup in front of the large window.
Disliked: The pillows were a bit too soft, but hey- no big deal.
Hayden Mon, 22 April 2024
So comfortable, well definitely be...
Liked: The staff was super friendly and helpful! Parking was easy and secure, the junior suit was spacious and clean, the beds were comfy, they also have water refill stations on a couple floors which was really nice and helpful considering we forgot to pack extra waters and the bistro/ Starbucks downstairs were soo good!
Kellogg Thu, 18 April 2024
It was perfect for our...
Liked: The location was prime
Laura Tue, 16 April 2024
Liked: Nothing. It smelled was cold & I was over charged.
Disliked: Parking was complicated, the room was cold smelled bad and Im pretty sure the sheets/ duvet were not changed.
Jessica Mon, 15 April 2024
Exceptional
Chris Mon, 15 April 2024
Very good
Liked: The staff was great. I felt like I was a little needier than normal, and they were able to help every time.
Disliked: The wi-fi was a bit of a pain to get connected sometimes.
Yvette Sun, 14 April 2024
it was great location and...
Disliked: very expensive without breakfast included dirty hot tub
R. Thu, 11 April 2024
disappointed for the cost. no...
Disliked: The Hotel is a little worn out and I was disappointed with the overall atmosphere. For the money I should have stayed at one of the new boutique hotels downtown.
Jessica Wed, 10 April 2024
Exceptional
Sera Thu, 4 April 2024
Very good
Disliked: Had a difficult time finding parking area and entrance.