Passable

Poor

Horrible

Liked: Nothing
Disliked: Property was not clean, room was bad. Drain in shower did not drain properly. Bed was not comfortable. Person who checked us in did not know anything, couldn’t even tell us best place to park because he didn’t know the facility. Room card kept deactivating everytime we left.Overall poor. We travel to Syracuse often and would not go back or recommend to anyone.

Pleasant

Liked: The freshly remodeled room was wonderfull. Everything was new & very clean. All staff were Friendly & Efficient.

Exceptional

Liked: The rooms were very clean and the staff was very helpful
Disliked: The refrigerator was plugged in but not running and we didn't know that until hrs later

Very good

Bad

Liked: Nothing...Did not stay. Hotel was under total renovations.
Disliked: Hotel was under renovation...which me did not know

Good