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21c Museum Hotel Louisville eeeef - (855) 261-9021
21c Museum Hotel Louisville, 700 West Main Street, Louisville, KY -(855) 261-9021
Area: Louisville Downtown
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BOOK ONLINE OR CALL - (855) 261-9021
4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (540 Ratings)
0.2 miles from Louisville centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
The Louisville 21c Museum Hotel is located downtown within walking distance of the Louisville Slugger Museum and features an art museum restaurant and spa. Rooms have 42-inch flat-screen cable TVs. The luxurious guest rooms provide minibars. They have free Wi-Fi and iPod docking stations and also include desks and laptop safes. The bathrooms provide bathrobes and hairdryers. A sauna gym and bike rentals are available at 21c Museum Hotel. The hotel has a business center and banquet facilities. The centrally located 21c Museum Hotel is within a half mile of the Kentucky Museum of Art & Craft the Frazier International History Museum and the Muhammad Ali Center. It is one mile from Louisville Slugger Field and University of Louisville and 6 miles from Louisville International Airport.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` mini bar
` telephone
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` German
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` yoga room
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

21c Museum Hotel Louisville Guest Reviews

Overall Average Score: 
Wonderful (4.5 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

John Mon, 26 February 2024

Exceptional

Liked: Everything from the stay to the art and the very friendly staff. Perfect location and some of the best food I've had in a long time
Disliked: I wasn't able to stay longer!!

4.5

Wonderful - 4.5 out of 5

Holly Sun, 18 February 2024

Superb

5

Exceptional - 5.0 out of 5

Vasileios Sat, 10 February 2024

Exceptional

Liked: Clean

5

Exceptional - 5.0 out of 5

Crystal Mon, 5 February 2024

Exceptional

Liked: We visited this location on a whim. I got a reservation the day before, they let me check in early! We loved the steam room and would have gotten a massage at the spa had we reserved a spot sooner. The art is amazing and from pictures online it seems they change it out every so often to prevent the same things being shown! We purchased wine and were able to walk around the museum enjoying our drinks. I love that it’s not just a hotel, there’s other enjoyable things to do rather than sit in the room. Located in a perfect spot. Would highly recommend!
Disliked: Not the hotel’s fault but unless you have valet parking you have to walk to the hotel from the parking garage next door. Not a terrible walk just inconvenient if you don’t have a suitcase on wheels, or a lot of luggage.

3.5

Good - 3.5 out of 5

John Sun, 4 February 2024

Good

4

Very Good - 4.0 out of 5

Todd Thu, 1 February 2024

Very good

Liked: I got in at 11:00 P.M. and left the next morning around 8:30. So other than arriving, sleeping, and leaving. I didn't have time to really experience the facilities.

5

Exceptional - 5.0 out of 5

Asaf Fri, 12 January 2024

Exceptional

5

Exceptional - 5.0 out of 5

Lakesha Wed, 10 January 2024

Liked: Its was clean, simple and very nice. More than I expected!
Disliked: No, theres nothing.

4.5

Wonderful - 4.5 out of 5

Christine Tue, 9 January 2024

Great long weekend getaway.

Liked: Everyone is so friendly and helpful. The location is great, and parking is just behind the hotel.

2.5

Fair - 2.5 out of 5

Billie Mon, 1 January 2024

Hospitality meets art? Not unless...

Liked: All of the gentleman working valet/entry were exceptionally well mannered, hospitable, polite and accommodating. I expected great things from 21C given the level of service these gentleman provided only to be woefully let down once I interacted with the individuals at the reception desk. The bed linens, larger bath towels, toiletries, and overall aesthetic of the lobby/"gallery" were exceptional. Location is ideal for anyone staying in Louisville with obvious ease of access to downtown as well as convenient access to 264, 64, and 65.
Disliked: Gone are the days of above and beyond customer service, especially at hotels, especially at this 21C. The individuals at the reception desk have an attitude of indifference and haughtiness. We decided to stay at this 21C as we were attending our good friends wedding in Louisville and the location is really great and was close to all of the venues we would need to get to. I had called ahead of time to ask if we would be able to secure a few extra chairs for the room as the groom and his father and brother would be getting ready in our room prior to the ceremony. I was told that it was too far in advance to facilitate such requests and I would need to call closer to the date of stay, which made sense and was fine. When we checked in, the receptionist was cold. Basically think of any antonym of hospitality that one could find in a thesaurus and you would be able to get a good idea of the overall attitude of almost all of the individuals working behind the receptionist desk. Exceptions to this were the one individual who helped my husband secure the needed two additional chairs for our room on Saturday and the phone customer service lady who helped me get a hold of the front desk when we had to call on Monday as to lost items (after being hung up on twice after being connected through to the front desk). Notwithstanding the terrible attitudes and general disdain for hospitality exhibited at reception, perhaps the biggest issue with our stay was the absolutely paper thin walls in the rooms. Over the weekend we were able to hear everything, and I mean everything from the adjacent rooms, including private telephone conversations, a crying infant, hair dryers, televisions and of course, sounds of intimacy. I would have expected that a hotel at this price point and at the level of "refined comfort" promised by the 21C brand, would have put more thought into noise cancelling of some kind.

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21c Museum Hotel Louisville 700 West Main Street, Louisville, KY