The Palm Court Customer Reviews
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Located inside the historic Drake Hotel on East Walton Place, The Palm Court is a refined retreat offering a classic Afternoon Tea experience in the heart of Chicago. With its opulent setting featuring a live harpist, plush seating, and ornate chandeliers, this iconic spot channels old-world glamour. It's a serene escape just a short walk from many of the city’s major concert venues and music halls.
Whether you're easing into a concert-filled evening or wrapping up a daytime performance, The Palm Court provides a quiet, elegant atmosphere to decompress. Its location in the Gold Coast makes it a convenient pre-show stop, and the service is known for being efficient yet unhurried, leaving you plenty of time to get to your venue. The set Afternoon Tea menu means no waiting around for choices—just sit back and enjoy the experience.
Reviewers on TripAdvisor and OpenTable consistently praise the gracious service, charming ambiance, and the quality of the tea and pastries. Many call it a “must-do Chicago experience,” especially for out-of-towners. The live harpist adds a special touch, and the setting is frequently described as “peaceful” and “transportive.”
The Palm Court isn't the spot for a quick bite or budget eats—prices are on the higher end, and the format is more leisurely than fast-paced. While perfect for winding down, it might not suit those rushing to catch a tight curtain time. Reservations are highly recommended, especially on weekends.
If you're looking for a sophisticated and serene pre-concert experience in downtown Chicago, The Palm Court offers timeless elegance just minutes from the music.
Many have visited, but none have returned to tell the tale. Will you be the first to write a review of The Palm Court?
Write a review