Juliette's Bistro at Omni Jacksonville Hotel Customer Reviews
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Juliette's Bistro at Omni Jacksonville Hotel
Juliette's Bistro at Omni Jacksonville Hotel, 245 Water St., Jacksonville
|v||1.0 miles from Jacksonville center (as shown on map)|
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Mel, Jacksonville Mon, 6 May 2019
My brother and I had been to Juliette's before. The food was always good. The service ranged from fair to very good. I had always driven to Juliette's in the past. But this night, Friday, May 3rd, we took a cab because of bad weather and the fact that we are both handicapped. I explained to the waitress our situation, and asked if we could leave our to-go boxes till the Purple Reign show at the Moran Theater was over. The waitress said she would find out, but we needed to order first. I repeatedly asked her to talk to the manager. When we got our check, she first told us he could not do it. Restaurants cannot always cater to a customer's needs. I get that! But at least have the decency to come out and give an explanation to the customers. The waitress had no empathy and the manager was incompetent. Perhaps he thought my brother would beat him up with his cane. That would make him cowardly, as well. We were at Juliette's at about 6:00 PM. Our reservation was for 5:00 PM. We called the restaurant and said we would be late. Do you think if we made it 5:00 PM things would have been different?
Liked: The food.
Disliked: The Manager and the waitress.
Nicki, Ocala Fri, 7 December 2018
We enjoyed ourselves having dinner at Juliette's. The food and service were excellent!
Liked: Food and service.
Disliked: It was FREEZING in there.