Zur Stadt Mainz Guest Reviews
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Bojana Tue, 22 July 2025
Very good
Liked: Lokacija
Pernille Fri, 18 July 2025
Nice location, but a room...
Liked: The location was really nice. The beds were good and the room had a nice size. The bathroom was nice
Disliked: We were dissapointed with our room ( Room number 5). The room itself was nice but it was located directly out to a courtyard with cafeguests and people walking by. That means that everyone could look directly into our room. Because of that and the noise from there, we had closed windows and the dark curtains for all the. We missed the light and the privacy. With the closed windows and warm summerweather, and no air-con in the room, the room was very hot during the nightThe digigtal check-in proces was not easy. I managed after some trouble, but when we arrived at the hotel we met a frustrated young woman who had given up on her reservation because of the difficault check-in proces.
Caro-x-line16 Mon, 14 July 2025
Very good
Liked: We really enjoyed our stay. The room was very spacious and comfortable, and the location was great. You can easily walk there from the main station. We received all the information we needed for the self check-in well in advance. Overall extremely good value for money.
Disliked: There is luggage storage on site, but only a limited number of lockers that only fit small suitcases.
Anke Mon, 14 July 2025
Great place to stay.
Liked: Very nice fresh room with a big toilett/shower. Walking sitancr to the city center and other attractions.
Disliked: The sink was a bit smelly. The windows went towards a inneryard with a seating area making it difficult to have the windows open. Parking on the street is difficult around.
Jon Sat, 21 June 2025
Pleasant
Marina Thu, 19 June 2025
Exceptional
Marina Thu, 19 June 2025
Exceptional
Dan Wed, 28 May 2025
Superb
Torbjörn Sat, 24 May 2025
Very poor
Liked: Ok cleaned room.
Disliked: There is no staff at the hotel. The digital check-in system is really poor and incomprehensible. Despite the claim that staff could be reached by phone 24/7, the switchboard was closed and only opened at 09:00. Breakfast was supposed to be served from 07:00, but the breakfast room was dark and locked, and no staff were present.
Jennifer Tue, 20 May 2025
Wurzburg May 2025
Liked: Location was very good - close to city centre and train station
Disliked: Room was not cleaned on 2nd day as was supposed to happen Hotel helpline was not available after 5pm even though it was stated on notice in bedroom that it was available 'at any time 'Breakfast was supposed to be available until 10am but when we arrived at 9.50am, the Breakfast buffet was more or less cleared off and we had ask for basics such as cereal bowls and coffee. The staff member on duty on that particular day (18th May) was also extremely rude