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AustraliaZenitude Relais & Spa - Paris Charles de Gaulle Guest Reviews
Overall Average Score:
Pleasant (3.15 out of 5)
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Taimoor19 Wed, 23 April 2025
Bad
Liked: Not a good service, over priced. Missing things in the room, access to swimming pool was extra charge this was not mentioned when I booked the hotel.
Disliked: You missold to me
Barzo Tue, 22 April 2025
Very poor
Edda Sun, 20 April 2025
Good
Michael Thu, 17 April 2025
Passable
Jean Wed, 16 April 2025
Exceptional
Liked: Personnel.... equipment
Luke Tue, 8 April 2025
It was great experience.
Liked: It was ok. Mohammed was working the front desk and he did a totally righteous job. Extremely nice & accommodating.
Disliked: Breakfast was not impressive.
Mark Sun, 6 April 2025
Passable
Liked: No aircon in the rooms so we were so hot. No soap in the dispenser. Only one coffee cup. Just a bit mediocre for what we paid.
Ivanm Thu, 3 April 2025
Scam of a hotel
Liked: All about this hotell is a scam.A few days before arivall, they informed us that the pool is not working, and we booked a hotel because of the pool. Then when we arrived they said that the room that we booked is not available and we will get a studio which is better, which was a lie. That studio is in part of the hotel that is for their stuff, and it is in the level of the street. Doors of the balcony were so bad that you could pull the entire hand through. And they couldn't be closed, so we were sleeping on a serious draft. Also, the smell of cerosine in the air was terrible. On top of everything, when we checked in, they informed us that we have to leave a deposit of 250 EU, and it will be returned in a maximum of 48 hours after we leave. Now, after we returned home, they didn't return the deposit after a few weeks, and I wrote to the hotel to ask what the problem was. They informed me that I have to wait one month to get the deposit back. Now, after 30 days, they returned me the deposit. Also, when we booked a hotel, they gave us sum with all costs and when we were paying they added almost 50 Eu for city tax. which I didn't pay a year before in the hotel nearby. All in all, the hotel works as a big scam, and I would recommend everyone not to come here if they dont want to be a victim of a scam.
Karen Wed, 2 April 2025
Wonderful
Liked: Everyone was very kind and it was a great stay. Thank you
Caffrey Tue, 1 April 2025
Exceptional
