We had to take the stairs up and down many flights during our stay. The elevator was way too small and very slow. Lobby too congested and loud due to being so small.

Liked: Location.

The nicest person in the hotel was the man vacuuming the floors on our floor. He rushed to fill up my ice bucket.

Liked: The hot water; bottled water and the guy vacuuming the hallways on our floor.
Disliked: The breakfast; tiny bathrooms; doors in the rooms wouldn't stay open.

Its in great place where...

Liked: Its great
Disliked: Nothing

Very good

Very good

Liked: View. Staff (claudia was amazing)
Disliked: Low noise for the AC. Bad room isolation.

Good

Pleasant

Liked: The staff was professional and friendly
Disliked: The air conditioner sounded like we were on a plane. But it worked! Which in Miami is important.

It was Amazing.

Liked: The Employees were very nice and efficient. I like the lication and the hotel.
Disliked: N/A

Save your money and seek...

Liked: The fact that it was centrally located was a plus. The fact that they offered a welcome drink was a plus. The bed was comfortable, too!
Disliked: The homeless people all around the outside of the property. The terrible odor of urine and feces along the perimeter and just outside the main entrances of the hotel. The room was claustrophobic, had no view and what's worst, the cleaning crew barged into the room after specifically requesting a late check out. What a group of unprofessional people!

Downtown Miami

Liked: The service was excellent.
Disliked: The rooms felt cheap (pillows/cushions).Also, dowtonwn is full of homeless now, some are drugged, so be careful.

I will go back to...

Liked: I will go back to this hotel just because Claudia the receptionist was so nice and accommodating. We stayed for 3days and no room service came to CLEAN the room or even change the towels. They only knocked to say its check out time.