Pleasant

relaxing, pampered, wonderful

Liked: I am an individual with disabilities. Each staff member who I encountered was extremely considerate, pleasant and respectful.
Disliked: Magnificent experience . High praises to housekeeping, front desk, bar and food section personal.

Quick Trip Great location

Liked: Very clean and knowledgeable staff. Had an issue with adjacent room being loud between 11:30 and 1am. Made call to front desk and they quickly addressed the issue. When arguing and banging resume they called police to have them removed from room. This could happen anywhere but the staff were amazing and apologized. We were so grateful. Would come back there no question next visit.
Disliked: Noisy city to begin with but is normal for city. Fire department next door was busy but tolerable.

Poor

Rip Off

Liked: Central location to attractions.
Disliked: Rooms need to be updated. The furnishings in my room were alittle beat up. I was charged a $59.00 convenience fee. Stayed 2 days in March 2020. I was not going to use the pool, eat outside, or sun myself in a chair in March with temperatures in the 50's. $6.00 for a bottle of water placed near coffee machine ( fee ticket turned over and hidden ) Most hotels will include in room coffee for free. Staying in DC should not equal rip - off. Thank you for asking my opinion.

Everything was excellent and location...

Liked: We had to change plans. We were supposed to stay 4 nights but b/c of the covid19 our conference got cancelled. I booked through booking.com and figured I?d never get a refund. Brian helped me, called me back and got everything taken care of. He was so helpful I cannot express my appreciation
Disliked: The gal working in the bar seemed extremely put out that she had to wait on us.

Exceptional

Liked: Room was amazing, comfortable and staff were very welcoming.
Disliked: The temperature the heat would come and go even when is at 78 degrees. Therefore, room became very cold and no fridge.

Look forward to coming back...

Liked: We have stayed at the Liaison in Feb for many years when we come to our unions Legislative Conference. The location is perfect for our Capitol Hill Congressional Visits The staff is always courteous and helpful. They could upgrade their business center to include a copier, however the staff always graciously makes copies for me.
Disliked: We have always enjoyed the restaurant Art & Soul and I know the hotel doesn't own the restaurant, if they could pass along a message about the menu. That compared to past visits the food is good but I feel the menu is a little restricted and should have a little more variety and a little more to choose from.

Exceptional

Liked: It was boutique-ish. Very beautiful. I'm going to come back to see the roof top pool
Disliked: The pool was closed