Yosemite Southgate Hotel & Suites

Exceptional

Superb

Liked: Breakfast was good. However, they could have added more options, such as bagels, pancakes, or waffles.

Exceptional

Superb

Liked: Breakfast was basic but it worked for 2 days. Location was good for Yosemite. Overall better than expected, still little pricey.

Very good

Very good

Exceptional

Good

Liked: The size of the room, the staff was friendly, good location
Disliked: The room was on the first floor facing the pool, which was very noisy

Extremely Poor Experience - No...

Liked: Good room size. Nice pool and sauna.
Disliked: We stayed at Yosemite Southgate Hotel and Suites for three nights and unfortunately had an extremely disappointing experience. The walls and floors are incredibly thin. We were woken on the first night at 4am by the guest above us walking around loudly. As a heavy sleeper, I can confirm the noise was unbearable and constant.I went to reception after an hour of this, and instead of being met with understanding, the staff member was rude and dismissive, simply saying “they’re getting ready to go out”, as though that justified disturbing others in the middle of the night. We were exhausted the next day and it ruined our planned Yosemite hike.Sadly, it happened again the following night. Noise at midnight, then constant loud walking from 3am. My wife went to reception, and again it was the same staff member, who was sarcastic, rude, and condescending. When I followed up, he reluctantly offered us a new room but not before making snide remarks like “there are two of them now” when I showed up and “you’re the ones causing me a problem.” He was one of the rudest persons I've ever had to deal with.We were forced to pack up and move rooms at 4am, losing more sleep and energy. Even at 5am the noise upstairs was still going strong. This ruined our trip. We were too tired to do the hikes we had planned, which was the whole reason for coming.Yes, guests can be inconsiderate, but what made this truly unacceptable was the hostile attitude of the receptionist, who treated us as an inconvenience rather than showing any empathy or professionalism. I want other travellers to know: if you value a good night's sleep and respectful service, I would strongly recommend staying elsewhere.