Ye Olde Bell Hotel & Spa Guest Reviews
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Write a review
Raymond Mon, 22 April 2024
Great will stay again and...
Liked: Breakfast excellent. Staff quick and attentive. Lots of choice. Bar excellent and lounges comfortable.
Disliked: Room had no drawers to put clothes. Had to live out of suitcase which was inconvenient for our 4 night stay.
Roland Sat, 20 April 2024
Exceptional
Paul Thu, 18 April 2024
I was back..
Liked: This was my third stay at the Hotel, again a very good Hotel that ticks all the boxes for me when staying away from home with work. Staff & food & Rooms are all very good & I will stay again..
Sharon Thu, 11 April 2024
Good for a Business stay
Liked: Customer Service was v.good. Ground Floor room was perfect
Disliked: Menu options - no lighter selection, salads / jacket potatoes etc Shower/bathroom - small compared to overall size of the room
Jennifer Mon, 8 April 2024
Hotel really dated and over...
Liked: Double double room. Free cookies.
Disliked: Looked like the room had been cleaned some time ago and left empty. Lots of dust and crumbs in the chairs. Left a room service breakfast card out that wasnt collected so nearly missed breakfast.
Paul Mon, 8 April 2024
I'll be BACK!!
Liked: This was my second stay at Ye Old Bell & it didn't disappoint, the place has great character due to being an old coaching inn, the food is lovely the breakfast is great the rooms are great, the staff are very attentive.. What more can I say! I will be staying again..
Prefer Wed, 3 April 2024
Lovely old coaching inn
Liked: I very much enjoyed my stay here. And it clearly is a very popular hotel as there were at least four functions being held there that weekend (wedding, Rolls Royce enthusiast meeting, 40th birthday party, Mo-Town dance event...) and so the hotel was extremely busy. This meant that none of the common areas were available to us (they were simply filled with the attendees of the events). But, despite being stretched to the limit, it all ran smoothly; check-in was easy, we were seated for meals quickly, all the food was great, everything was kept clean and our room was comfortable and quiet. So well done to all the hard working staff. Also, the Spa was an excellent experience that I would definitely do again.
Disliked: On arrival, we were assigned to a room that I felt was lower than the room category that I had booked; this was rectified immediately (the receptionist explained that they had a lot of events on that weekend and wanted to give us a quiet room).Also, I had booked the main restaurant for both nights, but was seated in the bistro/bar area on the second night. Julie, the maitre 'd, recognised that a quiet meal meant a lot to me that night, and made it happen, despite clearly having so much work to do that evening. I very much appreciated this. So these two things were the result of the hotel being so busy, but I can tell that the reason that it was so busy is because they are doing the work of hospitality so well.
Diane Fri, 29 March 2024
Good
Jade Tue, 26 March 2024
Stunning hotel !
Liked: Beautiful hotel and building and the room was stunning - it really exceeded my expectations. Breakfast was lovely and the building grounds were also beautiful- the room was lovely and clean and the condiments in the room were top quality. Lovely quiets rooms and the bathroom and bath is just stunning. Would stay here again and recommend!
Disliked: The bed and pillows were a little too firm.
Richard Fri, 22 March 2024
Average
Liked: Location ok for where I was working. Bed was comfy
Disliked: Ended up on the furthest room from the entrance, TV was small and batteries hardly worked in the remote control. There was no way of turning the shower on without getting wet though, the shower nozzle pointed straight towards the sliding shower door. No one wants to have to stand in a shower and then turn it on. Ended up having to put a towel on the floor to soak up the water whilst turning it on.