Wyndham Springfield City Centre Guest Reviews
Write a review
0.2 miles from Springfield centre |
Write a review
Richard Thu, 7 March 2024
Terrible experience tip to tail.
Liked: Location.
Disliked: The room wasn't clean. Woke up to bedbugs crawling in the bed. Killed one and brought to front desk. The clerk was unsympathetic to say the least. When pressed, he did have a bedbug protocol (interesting) at the ready. "Cooked" our bags/clothes in some sort of oven. Unclear if we brought bedbugs home with us. Still paid in full for our room. No accommodations were made for us having slept in a bedbug infested room. I've traveled around the world for work for nearly 30 years, including to 3rd world countries. This is my first experience with bedbugs.
Terrell Mon, 26 February 2024
Pleasant
Alliet Tue, 20 February 2024
Very good
Amanda Mon, 12 February 2024
Very poor
Disliked: No fridge in the rooms and they didn’t have any to put in the room.We had to go to multiple floors to look for ice! Ridiculous!
Kim Mon, 12 February 2024
Pleasant
Liked: It was very convenient for me to be close to the BOS Center. The staff was friendly and helpful.
Disliked: The wait for elevator was terrible, there were light bulbs out in bathroom and phone in room would not work to call front desk.
Seals Wed, 7 February 2024
Will never go back
Liked: Nothing
Disliked: I had to change rooms 3 times because nasty sheets on the bed and in 2 rooms 3rd room the tub was black called house keeping didn’t want to change rooms very tired got up the next morning went to another hotel want go back to that one.
Joseph Tue, 16 January 2024
Not good and I won't...
Liked: It was convenient to be located across the street from where I was going.
Disliked: The room was poorly insulated. Couldn't adjust the heat. The tub was dirty with hair in it. I couldn't play video games on the TV due to there being no input button on the controller. Starbucks wasn't opened during the posted hours. Exercise room was closed off.
David Mon, 15 January 2024
Pleasant
Cynthia Sun, 14 January 2024
Very good
Falon Fri, 12 January 2024
Absolutely awful and disgusting.
Liked: Being right across from the BOS where we need to be the next morning was the only good thing about this place.
Disliked: I paid for a high room later that night it turns out the room has bed bugs they ended up moving us to a room on the third floor which is not what I paid for but was just happy to be out of the room with the bed bugs was not offered even after arguing to for a discount only offered free breakfast. They took our things told us we would be able to get them in time to leave for the cheer competition we were supposed to be at and we did not have our things in time. The room they moved us to ended up having no hot water which was floor 2-16. Nobody from our team has still received a receipt for our stay after being told we would be emailed one and that was almost a week ago now. After finding the room had bed bugs look under the bed and there are whole French fries, bacon, and a used baggie that looked like it had chips in it…. Disgusting place highly don’t recommend this place. Still trying to get my money or even a discount.