Very clean; very nice.

Liked: I stayed at the Wyndham on two different occasions in one week. If I hadn't enjoyed the first stay, I would not have gone for the second! The hotel is beautiful, easy to get around in, and the Bridges restaurant is amazing - great menu, delicious food. The hotel and restaurant staff were both welcoming and professional. We took a shuttle to Carnegie for a concert - the drive was extremely helpful and friendly. I'd stay again in a heartbeat.

Liked: The staff was GREAT
Disliked: You could not close the drapes and there was a spotlight on outside. Our room was so bright all night none of us got any sleep

Liked: The hotel shuttle was fabulous and the staff were very helpful.

Liked: Jack from shuttle did an excellent job
Disliked: Coffee available longer than 6:30 am

Liked: Free wifi and shuttle service
Disliked: Expensive breakfast that was not included in cost of room

Liked: My girlfriend stepped out of the car to walk into the hotel and had a piece of glass that got stuck in her foot. That was not fun! The guy behind the counter gave us a gauze pad but didn't look like he really gave a crap about her. I also tried to discuss with him that we did not want the breakfast option and he said that there was nothing I could do about it. Basically stuck with it and we did not use the passes for breakfast. So that was a waste of money! Also I was not informed at all that there would be another 20 parking charge.

Liked: The room was very nice, well equipped, large and confortable. The staff at the reception desk has been very friendly throughout my stay and the location was ideal with respect to the Carnegie Mellon University, which is a few minutes walk away. The hotel also provides a fitness room quite well equipped.
Disliked: At the gym there were no wipes or disinfectant to clean the machines.

Liked: The Shuttle Driver, Jack, was excellent. His customer service skills were outstanding. He drove us to Heinz Field for U2 concert where traffic was horrible but he never showed any stress or lost his composure. he should be commended.
Disliked: $20 cost to park in hotel ramp

Liked: The handfecaped bath

Disliked: The free parking and breakfast selected on Booking.com did not go through on the hotel's end, and it took quite a bit of back-and-forth with the hotel management to receive them.