Name: Wyndham Newport Onshore
Address: 405 Thames Street, Newport, RI
Telephone: (888) 323-5826
Rating: 4.5

Exceptional

Liked: Location
Disliked: Parking

Ok once we were told...

Liked: Good location. Modern condo, great size for six people. Two parking space is available, which was great.
Disliked: I was contacted on the day of arrival to say that they had no space for us and that we were being “relocated” to another Wyndham property. I was very outraged as we paidbooking.com $1000 per night for this condo. Nothing was ever mentioned that this place commonly overbooks and that we could be “relocated“. I would have never rented this property if that were the case. We went there and protested and they said they were able to “maneuver things around and find us a condo”. Total BS. I’m sure this is not the first time this has happened. Outdoor area needs a total renovation. Outdoor pool was just OK and the indoor pool was disgusting. Beautiful view of the water from our balcony as long as you didn’t look down to see the outdoor property.

Excellent comfortable stay in Newport....

Liked: Location, cleanliness, size
Disliked: Price

Excellent stay. We will be...

Liked: We loved the location, the size and quality of the rooms. Loved the fireplace. The only strange thing was every once in a while you notice a broker or poor quality piece. For example one toilet seat was all scratched which was strange in a brand new bathroom. The handle for the oven drawer was missing. Otherwise everything looked brand new.
Disliked: The unusual broken parts as mentioned above

Exceptional

Liked: Perfect location with free parking; excellent accommodations
Disliked: We think it is grossly unfair that Club Wyndham Newport Onshore has a policy that they can CANCEL a reservation, even when credit card is charged a few days before arriving. Last year our reservation was cancelled on the DAY OF ARRIVAL. When we questioned the cancellation at the office, we were told that this is a timeshare property, and the only way to avoid cancellation is to join the Club, prepay for points, and book through the Club. VERY DISCONCERTING!!! We lucked out this year and were able to complete our stay. The accommodations and location are amazing! Fortunately, any alternative booking agent, such as Booking.com, will guarantee same price at a different hotel suggested by them on their own website, however the accommodations are not at all equal to Onshore.