Overall it was good. Staff was great and very helpful. Restaurant staff was very friendly. Wish there was access to drinks and snacks via vending machine after hours. If you're attending any football game or baseball ball game this hotel is walking distance which was awesome.

Liked: Staff overall were great. Very friendly and helpful.
Disliked: Disappointed that our room furniture had damage in the wood from past visitors. Definitely wished there was a vending machine or two to get a drink or snack from after hours.

I opted for the room upgrade, which was presented at $26 but ended up costing $31. When checking in, the front desk was confused about what the upgrade would be. Then we arrived in the room, it was not an upgraded "deluxe king view". After heading into the city for dinner, we returned to the room and it was 75* and very stuffy. I called and was told an engineer would come to fix it - we waited over an hour and no one came. Hours later we came back after the show, and it was still 70*+, and it was a miserable temperature for sleeping. Then there was the bed, which was the smallest king I've ever seen. The box spring was two twin bed box springs pushed together, and the mattress bowed into the center badly. I would avoid this hotel.

Liked: It was in the city.
Disliked: The room and broken HVAC.

ConcertHotels.com gave me the cheapest rate among many sites, including trying to book direct; cheap cab ride to the Rex.

Liked: Great location.

Great location; problems with parking and valet. The rooms were small and cramped; overpriced for the quality of the accommodation.

Liked: Good location.
Disliked: Terrible parking arrangement and overpriced for the small size of our room.

This guest did not leave comments about this hotel.

Excellent location at decent price

Liked: Excellent location, right beside point state park at the confluence if the three rivers, at a decent price. Nice views from the room
Disliked: Nothing

Superb

Liked: Great location and comfy beds
Disliked: Expensive during the solar eclipse

This guest did not leave comments about this hotel.

Exceptional

Good

Liked: The hotel is clean, bright, open. The first thing that hits you is how welcoming and kind ALL the staff was! Smiling and so friendly. Location, location, location! It's the hotel I always choose to stay at when in Pittsburgh.
Disliked: Normally nothing negative to say. Unfortunately, not all of the elevators were operational so that was an issue, but it didn't ruin anything.

Liked: Location was fantastic.
Disliked: Too many activities (Sat night); all nearby lots full. So I had to do $43 valet. Not a huge deal, just a fact of a busy Saturday downtown. The hotels elevator situation is likewise chaotic at weekend checkout time

Overall great stay. Would stay...

Liked: It was clean and the staff were wonderful!
Disliked: The parking