ConcertHotels.com gave me the cheapest rate among many sites, including trying to book direct; cheap cab ride to the Rex.

Liked: Great location.

Great location; problems with parking and valet. The rooms were small and cramped; overpriced for the quality of the accommodation.

Liked: Good location.
Disliked: Terrible parking arrangement and overpriced for the small size of our room.

Disappointing

Passable

Liked: Location Staff checking in was very nice
Disliked: Dirty wash cloth in bathroomStaff gentleman working the cafe was very rude

Way less than expected

Liked: The staff was helpful, respectful, and safe due to the recent Covid-19 mess
Disliked: Wasn?t given the room pictured online, microwave was filthy when we checked in, key cards didn?t work in the room, the television was crooked.

Liked: Location
Disliked: Room was too small

Superb

Liked: Very nice front house staff and the housekeeping was excellent
Disliked: No

Liked: I loved the river view and city view from each of our rooms. The staff is so friendly and very helpful. It's pretty there and the cleanliness is amazing everywhere here. Even around the park is so clean. The animals seem to come so close to you!
Disliked: Nothing. It was amazing. Thank you to all the staff!

Good

Exceptional