Wyndham Grand Pittsburgh Downtown

Overall it was good. Staff was great and very helpful. Restaurant staff was very friendly. Wish there was access to drinks and snacks via vending machine after hours. If you're attending any football game or baseball ball game this hotel is walking distance which was awesome.

Liked: Staff overall were great. Very friendly and helpful.
Disliked: Disappointed that our room furniture had damage in the wood from past visitors. Definitely wished there was a vending machine or two to get a drink or snack from after hours.

I opted for the room upgrade, which was presented at $26 but ended up costing $31. When checking in, the front desk was confused about what the upgrade would be. Then we arrived in the room, it was not an upgraded "deluxe king view". After heading into the city for dinner, we returned to the room and it was 75* and very stuffy. I called and was told an engineer would come to fix it - we waited over an hour and no one came. Hours later we came back after the show, and it was still 70*+, and it was a miserable temperature for sleeping. Then there was the bed, which was the smallest king I've ever seen. The box spring was two twin bed box springs pushed together, and the mattress bowed into the center badly. I would avoid this hotel.

Liked: It was in the city.
Disliked: The room and broken HVAC.

ConcertHotels.com gave me the cheapest rate among many sites, including trying to book direct; cheap cab ride to the Rex.

Liked: Great location.

Great location; problems with parking and valet. The rooms were small and cramped; overpriced for the quality of the accommodation.

Liked: Good location.
Disliked: Terrible parking arrangement and overpriced for the small size of our room.

Very good

Exceptional

Liked: It was close to activity and quiet
Disliked: The elevators

Good

Great location. Possibly short staffed.

Liked: Location was perfect. Water pressure was excellent. Elevator safety with key card wipe great.
Disliked: Called to ask for linens for the pull out couch. No one answered. Walked down to front desk and asked and was told someone would be up. Waited an hour and a half before going to bed. No one came.

Exceptional

Convenient

Liked: Location
Disliked: Valet lost car sheets weren’t the cleanest refrigerator wouldn’t close so food wasn’t cold

Very good

Disliked: As soon as we entered our room we saw a large cockroach. I notified Sam at the front desk and he was very kind and willing to help us and did.

Exceptional

Liked: Wonderful experience at Wyndham. Clean establishment, comfortable beds, and within walking distance of the stadium. Great stay and would stay again.

Great view

Liked: Loved location and view
Disliked: Shower did not drain well. Stayed 2 nights and did not receive any housekeeping services