Wyndham Grand Pittsburgh Downtown Guest Reviews
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0.6 miles from Pittsburgh centre |
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Sandra, Lu, visiting Acrisure Stadium Sun, 5 November 2023
Overall it was good. Staff was great and very helpful. Restaurant staff was very friendly. Wish there was access to drinks and snacks via vending machine after hours. If you're attending any football game or baseball ball game this hotel is walking distance which was awesome.
Liked: Staff overall were great. Very friendly and helpful.
Disliked: Disappointed that our room furniture had damage in the wood from past visitors. Definitely wished there was a vending machine or two to get a drink or snack from after hours.
Frank, West Falls, visiting Roxian Theatre Sat, 19 March 2022
I opted for the room upgrade, which was presented at $26 but ended up costing $31. When checking in, the front desk was confused about what the upgrade would be. Then we arrived in the room, it was not an upgraded "deluxe king view". After heading into the city for dinner, we returned to the room and it was 75* and very stuffy. I called and was told an engineer would come to fix it - we waited over an hour and no one came. Hours later we came back after the show, and it was still 70*+, and it was a miserable temperature for sleeping. Then there was the bed, which was the smallest king I've ever seen. The box spring was two twin bed box springs pushed together, and the mattress bowed into the center badly. I would avoid this hotel.
Liked: It was in the city.
Disliked: The room and broken HVAC.
William, Parkville, visiting Enclave Pittsburgh Tue, 27 September 2016
ConcertHotels.com gave me the cheapest rate among many sites, including trying to book direct; cheap cab ride to the Rex.
Liked: Great location.
Sarah, Charleston Wed, 23 May 2012
Great location; problems with parking and valet. The rooms were small and cramped; overpriced for the quality of the accommodation.
Liked: Good location.
Disliked: Terrible parking arrangement and overpriced for the small size of our room.
Kim Tue, 23 July 2024
We encountered some inconvenience a...
Liked: The location was perfect. However, the room we had previously paid for through Booking.com was not available when we arrived at our hotel. So we were offered a different room. But it was less value than the one we paid for. But the hotel compensated us by giving us free breakfast.
Disliked: I didn’t like that housekeeping didn’t make up our room after the second day. We had full garbage cans and no clean towels. We assumed they were going to come and clean and make up our room daily.
Stacey Tue, 23 July 2024
If you’re all about location,...
Liked: Close to the venues we were going to. The bed was comfy. Great view from our room.
Disliked: Room was very small and old. Bathroom door was broken. Had to call housekeeping if you wanted your room cleaned.
Rodriguez Tue, 23 July 2024
Good
David Tue, 23 July 2024
Horrible hotel with rude staff....
Liked: Nothing. It was a completely horrible experience.
Disliked: I booked a reservation months ago. They overbooked the hotel and did not have a room for us. There were no more rooms left in the area for that night so after driving 5 hours we ended up sleeping in our car. Staff were very rude and offered no help. Manager never returned my call in spite of me leaving several voicemails.
Karen Tue, 23 July 2024
Excellent location and proximity to...
Liked: River view from the room. Walkable proximity to events and activities
Disliked: Cost but it was all that was available when our flights were canceled
Wei Tue, 23 July 2024
Very accommodating and friendly receptionists...
Liked: Location, service and amenities. Really enjoyed the free breakfast, the staff are so friendly and welcoming. The beds are very comfortable and spacious!
Disliked: Elevators were very slow while accommodating the many guests last week. The room washrooms are on the small side but overall very comfy stay!
Matthew Tue, 23 July 2024
Exceptional
Mark Mon, 22 July 2024
We stay here every year...
Liked: It’s was a great location, walking distance to pretty much anywhere in the city. The valet and staff were exceptional
Disliked: It was overcrowded on the weekend which was understandable with the events in the city
Janet Mon, 22 July 2024
Good value, good location, nice...
Liked: Location was excellent. Entry and lobby are attractive- rooms and hallways are shabby- definitely need some help. King suite was spacious but very dated . Other than coffee/tea nothing in mini-bar and no restaurant, vending machines or room service where I could get dinner when I arrived late.
Disliked: Nice space but sorely needs updating. No restaurant or food services outside of morning coffee bar in lobby.
David Mon, 22 July 2024
If we plan to go...
Liked: Location was perfect. Staff were very nice and accommodating. Room was clean and comfortable.
Disliked: I would liked to have had a room safe.